Refrigerator and Microwave

In July 2006 I purchased a Maytag refrigerator (model #MFI2568AES serial # 10831847JE) and matching Maytag Over The Range Microwave (model# MMV5165BAS serial# 11607619JL). This was my first time purchasing major appliances and decided on Maytag not only because they looked beautiful but also because I grew up with the Maytag repairman on TV and apparently was branded. Between the Fridge and Microwave I spend almost $3, 000. For that kind of money I assumed I could direct my cares elsewhere because I surely wouldn't need to worry about my expensive new appliances. Wishful thinking. In Jan 08 the refrigerator's HV Board failed, good thing it was under warranty. Next to break were the water and ice, just one month after my extended warranty expired - I think I know what the problem is - I recently bought the replacement parts but can't figure out how to get the fill tube and hose out or in (PN#67006317).…. and there is no Maytag repairman at the end of your toll free line. Then there is the microwave. The handle broke off two years ago. We have been working around the no handle problem and figured once my husband or I found work perhaps we could afford to replace the door. Yesterday I was warming my daughter's bottle of milk and the lights just simply went out! So now I have a very disagreeable sense about Maytag because my $2400 refrigerator can't make ice or water (my antique harvest yellow no-name in the garage can still do that) and now I have a broken down Maytag microwave. These products are not even 5 years old. Is this what I should have expected from the Maytag name? My next major purchase will be Kenmore, I understand that Sears stands by their products.

Offender: Maytag
Country: USA   State: Georgia

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