General Electric Appliances
part not available-the control panel

Spectra gas oven range bought in 2001 is not working because the electronic panel needs to be replaced. The burners can be lit with a flame and work perfectly well. The over is controlled by the panel and cannot be used due to the panel's demise. GE does not make the panel anymore so the president's office at GE is suggesting that my only recourse is to buy a new range. I have explained that there is nothing wrong with the oven if I could replace the control panel, a $160 part. I paid $1100 for the range in 2001. Can I expect to have to replace my oven every 10 years? It is a perfectly good piece of equipment. What to do now?


Offender: General Electric Appliances
Country: USA   State: California   City: Santa Monica

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