Verizon Wireless
Phone does not ork

I have been a Verizon customer for many years. All my cell phones (4 of them) and home service, internet, TV. My Daughters phone which is a droid continues to give us problems. We have been to the Verizon store at least 5 times and they have yet to fix the problems she is having. So far they have sent her three new phones because the Verizon stores can't figure out what is wrong. I asked only that they allow me to up-grade her phone 4 Months early...4 Months and they advised this is not possible. They are willing to lose a long time customer for 4 Months. I even told them I would extend my contract two years on the new phone. No is all I got. I will never deal with them again. I plan on getting a Lawyer to fight the rest of my contracts with them.

Offender: Verizon Wireless
Country: USA   State: Maryland   City: Waldorf

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