Microsoft online store
Stolen Xbox 360 Delivery

I ordered an Xbox 360 recently from the Microsoft Online Store. The product was shipped after the promised delivery date. Microsoft shipped my Xbox using UPS which left the delivery outside my front door. When I arrived home the Xbox was missing. After numerous calls and e-mails to Microsoft and UPS, I have been getting the run around from call center incompetents from the Phillipines and Central America. They were the worst customer service people I have ever dealt with in my life! Worst thing is that we were hoping to have the Xbox before Christmas for my kids. Their arrogance and lack of action to address my problem was beyond terrible. I will never buy anything from them and will tell as many people in my social network to do the same.

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Black Friday Disaste

Offender: Microsoft online store
Country: USA   State: New York

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