Unethical and Steal your money

I purchased heated gloves from Cozy "take your money" Paid 250 bucks because it would help with a medical problem that they advertise in the description. The product failed because they didn’t give proper instructions (now they do) and I was told it was out of warrantee, even though it was their fault it didn’t work and they admitted it. After writing to the management, they agreed to replace the battery. That was 2 month process and since winter ski season is over, we didn’t get to use the product because of that this year. I should have read all the complaints about them before I bought anything from them. The BBB rating is a farce and I will continue to tell everyone how bad this rip of joint is. Hold onto your money because once they get it, it’s gone.

Country: USA   State: California

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