Electronics and household app. | Complaints and Reviews

Samsung
Samsung

Bought a Samsung top loading washer, Model # WA52J8700AW online from Home Depot, delivered 1/2/16. Washer stopped working (electronics) but was under recall, so Samsung sent a repair person who repaired the machine in February 2017. The service representative told that due to the recall, our warranty was extended for a year. On 11/05/17 I again called Samsung as the washer "died" (electronics stopped working). The "control board" died. Spoke to a rep whose name sounded like "Banjo" He said I...
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Joseph Jonas
Wowdealzshop.com

WOWDEALZSHOP.COM - EXTREMELY DISHONEST AND VERY POOR CUSTOMER SERVICE On 05/02/2018, I ordered a pair of Bose True In-the-Ear IE2 headphones from WowDealzShop.com through MassGenie.com. The Bose True In-the-Ear come in three different models, i.e., IE2, MIE2, and MIE2i. The difference between the three sets of headphones is that the MIE2 and MIE2i have an in-line microphone and volume rocker switch. Since I am very old-school with all of my music, i.e., all CDs since 1983, being on a 7th...
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Halligan Riley
SEARS NON COMPLIANT with their promises

This is regarding a Sears order # 766661360 (online). I've been contacting Sears CST, Home Delivery department for over a dozen times, mostly via a phone conversation, but also via "chat sessions" and email. Due the delivery date they provided me following the charge of my CC absolutely did not match the motive I was purchasing the appliance. One of the calls I made (Dec 4) to Sears, one of their representatives at the Home Delivery department modified my order. Two alterations where made. An...
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Maytag
Maytag 4000 series Washer

Maytag front load washing machine, 4000 series model mhwe450ww01- Maytag has a BIG problem with these units and does not care. I purchase mine in Feb. 2011 and within the first year had the drum and bearing replaced twice under Maytag Warranty and now 2014 the problem is back. The good news is that I purchased a service contract and they will fix the problem if I can get them to come and check it out. I called Maytag and emailed but they called me back and basically said that they didn't care...
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Disha
Export 220v trading

This trading company, Export 220 is a really sucks in their service and efficiency as they total present in a low class basic human ethical while doing business. I have a outstanding product from them, and they simply do nothing to freight to us despite the faults lies with them. Instead they are asking us to come and pick up at our own cost! WTF! I really hope there will some action can take against them, to teach them a lesson....
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Bogabids
ought something

i bought something online from bogabids for R32 and they deducted two small amounts of R15.20 and R16.40 but then four days later they deducted R493 and R10.06 i want them to stop doing this. i need someone to get hold of them and tell them to stop. they are deducted alot! of money out of my account without permission i need some sort of proof that they agreed to stop doing this....
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Westinghouse
Westinghouse has my TV

I sent a broken TV to Westinghouse using the RMA they provided. The TV was under warranty. That was last year in October. They said they would replace it. I've not heard anything in three months. When I call to ask the status, I'm told the department I need to talk to is busy and someone will call me back. No one has ever returned my call. I've called at least twelve times. I've also sent several e-mails. All have gone unanswered. This is the worst customer service I've ever had to deal with,...
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sears home repair service
Ayyad - Drye

Sears home repair is the worst service ever. Weve been dealing with this ridiculous dept since July. Our dryer broke down we called sears to come check it out the tech then told us that the motor was out and it was still covered under Samsungs 5 year part warranty so we would only pay for the repair. We agreed to the service we paid 80 at that time then we had to pay 50 when they come fix it. the tech told us it would take a week for the new motor to come. Every week we would call them 3-5...
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Best Buy
Best Buy horrible customer service

I just wanted to drop a line and say that I am very displeased with your store and likely will be using amazon.com for future purchases. I have never seen such incompetence in my life. First I purchased a refrigerator and before it even got out of the store, your people put a huge dent in it. They replaced the door and damaged this new one in transit. The most aggravating part was being told a delivery time from 12-2 and your folks showed up at 530 and I lost an entire day of vacation and got...
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Samsung America
Defective Samsung tablet

I live in Canada and bought a Samsung tablet from the USA. The tablet will not allow me to add apps. Canada was going to fix it but sent it back because it was bought in USA. I asked Samsung USA and they were very nice and led me on to think they will be able to fix this until they tried to enter my postal code. After talking to 8 different people, 11/2 hours in Best Buy trying to fix it, and over 3 hours on the phone I finally demanding to talk to a supervisor. I was told it is Samsung's...
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Vizio
Poor Vizio Customer Service - E601i-A3

I bought a Vizio 60" model e601i-a3 television from Walmart in June of 2013. The unit is 8 months old and I've been very satisfied with the overall performance of the unit. Two weeks ago I turned the television on and a vertical red line appeared on one side of the screen. I contacted Vizio Support to have the unit repaired or replaced. I did get a response from them within the 48 hour window they advertise. I was told to do a hard reset of the unit which I had already done before calling them....
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Samsung
Samsung TV 9000 series 4K bought from Big Box Electronic

The TV did not work from the first day. The power does not stay on. It continues to turn off and on. Since It was setup one day ago I have not been able to watch TV. Have called Samsung and Big Box Electronics. The TV can not be changed. It has to be repair . The service has been set up in the next 5 days. I have paid for an expensive TV $3000 and have to repair it before using it. . I was told this happen often and I am making a big deal ....
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samsung home appliances
future shop- washer and dryers of samsung

do not buy any home appliances of Samsung.it does not worth. my Samsung dryer DV210AEW/XAC BROKE DOWN IMMEDIATELY WITHIN 6 MONTHS. THE Y REPAIRED AND AGAIN AFTER 10 MONTHS BROKE DOWN. NOW NO MORE WARRANTY AS IT CROSS 1 YEAR. THESE ARE GARBAGE APPLIANCES . SAMSUNG IS GOOD ONLY IN TELEVISION BUT NOT IN APPLIANCES AT ALL. A SINCERE ADVICE TO EVERYBODY,DO NOT BUY SAMASUNG APPLIANCES....
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Samsung
Software update to Note II is awful - Samsung Note II

The newest software update to the Samsung Note II (a $700 phone) has caused a number of new issues. Before the update, I re-started my phone about once a month at the most. Now, I'm resetting it multiple times a day due to lock-ups involving text messages and Facebook. It also isn't showing contact names when people call. It makes it look like I'm getting calls from unknown numbers....
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LG
LG Electric - smoothtop range - LG Electric Range - LRE30453ST

This has to be THE WORST electric range you could ever purchase. It has been a nightmare. We received this as a gift - so returning it after 2 years is not an option. We have had LG out - the amount to fix was outrageious... think before you purchase this: complaints: 1. We have had 3 burns - from the self cleaning cycle. The black top becomes DANGEROUS to touch. My father burned his hand. I burned my finger and a child that we had over burnt the top of index finger. SO DANGEROUS -cant...
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Best Buy
Outstanding Customer Service (Wilmington, NC) - LG front loader washe

During the Christmas holiday (Sat) my dryer went out. It was an appliance that I depended on tremendously in caring for my seriously ill husband. I decided that to replace the dryer and not repair it (and my washer). The associate (Annie) patiently answered all my questions about the appliances, warranties, and ease of use. She then spent additional time assisting me with my purchase and payment options. As a senior, her help was invaluable. However, delivery was after the holiday period....
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