Construction & Repair | Complaints and Reviews | Page 2

GENERAL MOTORS
Pontiac Torrent Blend doo

My heat failed yesterday on my 2006 Pontiac Torrent. After spending the last 3 hours researching this issue and reading over 400 complaints from other torrent and equinox drivers, I am very concerned. As a single mother of three young children I seldom have 1100$ laying around. It was -19 today! How am I going to get to work and groceries if I cannot see out of my windshield?! All due to what is obviously a faulty part? I'm very disappointed in GM and will be going back to a foreign car. No...
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The Brick
Disabled for 2 years

Please be advised I am keeping this Vague due to a pending settlement. I have been unable to work or care for my children for the past 2 years due to The Brick not putting their furniture together correctly.Was sitting on a bed when the slats that were not intended for that part of the bed shifted,one side of the bed fell to the ground and I suffered a bulging disc as a result. I have hired a lawyer and I am still suffering today after nearly 2 years of recovery.Please be careful when "trying"...
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Coby TV
Purchased 32" Coby Widescreen TV, after a few months/little use/went BLACK - Coby Electronics

I would like help getting a different TV, this one fixed, or my money returned. Purchased a 32" widescreen Copy TV--after about 40-50 hours use (max) it went black, we get sound, no pictures -- called the store (Shopko) and was told I had 30 days, so no return there. Copy phones don't answer to get assistance..... very very disappointed, guess I am out a lot of money and a TV. Really ticked off. Upset with store and with Coby. Can't even get thru on the phones....
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sears home repair service
No wonder - Kenmore washer model #11027831600

I have been trying to get my Kenmore washer repaired since Jan 2, 2014. I called for service and got a service date for 1/10 (8 days later). Guy replaced clutch, transmission and some other mechanism and showed me that the washer was now agitating (with no clothes in it). Guess what? Next day I put clothes in the washer and it did not pull the clothes down to wash during its now semi-agitation! Called Sears and they gave me a date of 1/21 (seriously?). I pitched a fit, threatened to cancel the...
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sears home repair service
GE fridge, bought at Sears - GE

My GE fridge stopped working four years after I bought it. Cost over a grand. I called Sears, they sent a guy out a few days later. For $75 he wrote this on a random piece of paper: "325 PART! 217 LABOR!" Then, left his phone number and first name. He didn't leave a description of the problem or anything, but told us we needed a new inverter. We told him we'd think about it. He left. Based on Sears.com parts, an inverter for this fridge cost $172. Yet, he quoted me $335. So, I called Sears and...
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The Brick
Tried to return broken appliance - Appliances and Furniture

DON'T EVER BUY FROM THE BRICK , WE BOUGHT A MICROWAVE 1 DECEMBER, 2013 WHICH WAS SUPPOSED TO BE DELIVERED A WEEK LATER. TOOK 2 WEEKS TO ARRIVE, IT DID NOT WORK. WE WERE TOLD TO WAIT FOR A TECH TO CONE AND EVALUATE IT. THNEY DID NOT CALL US ON THE CONTACT NUMBERS, SO THE TECH CAME WHEN WE WERE NOT HOME.THEY HAVE HAD OUR MONEY SINCE DEC 1 AND WE DO NOT INTEND TO WAIT UNTIL THEIR 'EXPECTED' DATE OF ARRIVAL FOR A NEW ONE... WE TOOK IT BACK TO THE STORE TODAY AND THEY REFUSED TO GIVE US BACK OUR...
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The Brick
Avoid like the plague!!!!

We bought a sofa at the Brick for $2500 on the 36 month no payment plan. When The Brick was with HSBC Financing we never had a problem. Ever since they switched to TD Financing it has been nothing but problems. They are useless, rude, don't care and hang up on clients. When The Brick switched from HSBC to TD financing we received the letter late in the mail due to a move. We accidentally made the payment to HSBC (On time) and they told us to contact our bank to make the arrangements to transfer...
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The Brick
the Brick....and no delivery on products not purchased.

On November 18, 2013, we purchased a chair, 3 seat sofa, recliner and footstool. We were told then that it would be 3 weeks before it could be delivered. We asked that it be delivered on Dec 20th instead of Dec 14th as they said as we would be out of town. Three days before it was to be delivered, they phoned and then asked if we needed it for Christmas. I said 'yes'. They then said that it was going to Dec 28th before they could deliver it. We agreed to that. Then when it didn't arrived we...
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sears home repair service
Sears home repair unreliable. - Kenmore Drye

I scheduled a service call for my kenmore dryer through Sears Home Services in Chicago. About 2 hours into my four hour window, I received an automated call telling me that the technician would be late, no time specified. When I called about an hour later, they told me it would be 2-4 hours after the end of my originally scheduled window. I told them I wouldn't be home then and they asked if I was sure I couldn't be. Yes, I was sure. I rescheduled for the following week and asked to be...
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Indoor Air of America through Groupon
Scam

I purchased 2 groupon certificates for air duct cleaning and dryer vent cleaning. They failed to meet the first appointment. It was then I looked up and found all of the scam warnings on the net. All came true...they found fault with my ducts and couldn't perform and then had the audacity to say that my vents weren't connected...little did they know we know that they pulled it apart and then they left...
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The Brick
Microwave - LG Microwave Model: LMV1813ST /01 SERIAL NO. 310TAHQOMO81

We purchased an upgraded microwave from the Brick , as they had the appliance contract for the condo we were purchasing. When we arrived, it was there, but we were informed by the property management that it was going to be replaced and in a few days it was....we never knew why it was replaced. The replacement was installed with out a grill or turntable, making it unusable. In advising The Brick customer service of this, we requested parts be made available at the store and we would pick up,...
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DELL CUSTOMER SERVICE
Alienware is not fixed for 1 year - ALIENWARE

We purchased out Alienware computer from Netherlands and a few months later we moved to Turkey. We had a simple blu-ray issue and called customer service. They sent someone to our house, he replaced the part, however when he assembled our computer did not start. Since that date (1 year) it is broken. As we were watching the technician we did warn Dell customer service multiple times that he does not know what he was doing but it was not taken serious. Upon this failure we have been visited at...
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GENERAL MOTORS
2010 Cobalt

Leaking at crimp of transmission line and dealership says not covered under powertrain warranty cause not part of transmission????? And can't explain to me why its not considered part of the transmission or why its not covered! And why doesnt General Motors have an email address? Bigwigs dont want to hear from their disappointed customers?? Will never recommend a GM car ever to anyone!...
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Superpages.com
Excellent Roto Rooter Service

My recent Roto-Rooter service call was professional, punctual, courteous, and clean. Roto-Rooter lived up to its reputation. On Thursday, January 2, 2014, I noticed that the water level was not going down in our toilets after being flushed. I knew it was not a toilet issue, but probably a clog in the sewer line. I called Roto-Rooter and was given a service window of four hours. I then received a call back, informing me that a technician would be here in forty-five minutes. The customer service...
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WOW Electric, Inc.
WOW Electric, Inc., Electrical repai

I called WOW Electric, Inc. President, Wayne O. Whitlock at around 1 PM on January 6, 2014 asking for help on a residential electrical problem I was having. He had an electrical technician at my house at 3:30 PM that same day. The technician was very personable, went right to work, found the problem in about 10 minutes, made the repairs and had everything clean and back in shape, all in about 35 -40 minutes. Excellent professional service from WOW Electric, Inc. This was my second excellent...
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DELL CUSTOMER SERVICE
ALIENWARE is not fixed or replaced for 1 year - DELL service

We purchased our Alienware laptop from Netherlands and since we had to move to Turkey for 2 years we had to ask for technical service over there. It was a simple blu-ray issue. However when they re-assembled, our computer never worked. Since the first service call, it`s been 1 year. During this period, they replaced more than 20 parts including screen, motherboard, processor, graphics card (some of the multiple times). We have around 30 service forms. We had to leave our computer in a...
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The Brick
Broken furniture

Sept. 2013 received a leather sofa,loveseat and chair. The loveseat needs to be fixed. Complained in sept. Nothing done, complained in nov. They sent a repairman and he left after saying the mechanism is broke. My husband left another complaint and It is now jan 2014 and the loveseat Iis still broken. We bought the extended warranty and we are still waiting. This is not the first time this has happened with the brick but for sure it will be the last time as we will never buy from the brick...
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Servpro
They take great pictures!

They're the people to call if you want pictures taken! ServePro came to my house after a water leak flooded the entire condo on Christmas Eve Day, and told me how they would pack everything up for me and store it in a pod, the floor would be taken up, they would make sure everything was dry, they would treat any mold ... they took pictures of everything ... then a couple of days later, they came back, gave me the same speech, took pictures of everything again ... and a couple of days later,...
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