Home Depot
online / ordering

I ordered a sale item online ( a compressor and nail gun) on Nov 23rd, it was a good deal and after a couple of days of checking my online status still saying pending, so i call the customer cares and they asked me if i knew that item was on back order and i said no, so they said should be about 3 or 4 weeks to receive it, well after 4 weeks heard nothing so i called again and the online person said she would take my name and number and they would call me with in 24 hrs, heard nothing from them, then a week later i get a email saying the product was to arrive at warehouse on Dec 21 and shipment dates and confirmation emails would be sent out then, well it is now Dec 26th heard nothing so called again, and the lady i talked to was basically talking to me like i was a dumbass asked me if i still want it, i said yes, she said hold on, then she came back and said ok i put in computer that you still wanted product, so then i had to asked when the hell the product was going to be shipped, and she gave me an excuss about the holidays and stuff, but i said well i got a email saying you were getting it on the 21st, she then just told me to call back in 10 days, bunch of BS, last time i go to home depot, now will be an exclusive shopper at Lowes


Offender: Home Depot
Country: USA   State: Washington   City: Marysville

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