Outertainments BBQ Island and Firepits
Takes money and runs
I hired Outertainments to build an outdoor BBQ Island. We signed a contract in October and gave 50% deposit. Constantly called them for appointments and finally set a date in January. He came, removed my BBQ, demoed half the island and disappeared. Since the demo, He has canceled every appointment date or was a no-show. After many prompted emails, calls and texts, he built the frame without coming to the house to measure. He finally brought the unit over and put on one coat of stucco and then left. It's now May, All the debris is still here, the BBQ is still on the ground and I need the stucco completed. It's been two months. The company is filled with Empty promises, no follow through on contracts or committed agreements, no shows on dates set, plus sloppy, unprofessional work. In addition, I purchased a firepit in January from his show floor, paid in full and still have not received the product. Repeated requests have been given.