The Brick
the Brick....and no delivery on products not purchased.

On November 18, 2013, we purchased a chair, 3 seat sofa, recliner and footstool. We were told then that it would be 3 weeks before it could be delivered. We asked that it be delivered on Dec 20th instead of Dec 14th as they said as we would be out of town. Three days before it was to be delivered, they phoned and then asked if we needed it for Christmas. I said 'yes'. They then said that it was going to Dec 28th before they could deliver it. We agreed to that. Then when it didn't arrived we phoned and then told January 4th 2014. Yesterday January 16th, we went in and cancelled our order and got our money back. The manager then told us that the products wouldn't be available till Feb 28th!. He had the unmitigated gall and audacity to hand us some sale flyers!. Then he said "oh well, that happens some times". I added "And your sales clerk just lost her commission too.". He seemed not to care and just kind of laughed through the whole thing. I won't be going back.

Offender: The Brick
Country: USA   State: All USA

0 0
Users of Guest are not allowed to comment this complaint.
Please register on our website, it will take a few seconds.