I am disgusted with the lack of customer service received at the South Common store. My husband and I entered the store to view a couple of appliances and were not approached. Upon leaving the store we noticed several employees lounging on a sofa conversing over a previous sports game. My husband made a comment to them regarding how they made a bad impression with their appearance and received a rude response by an employee. We will never return to an establishment. It's unfortunate that there is management for performance reviews. Many of these people should not be working in such an establishment that requires assisting others.