They will take your money, stay away

I have called customer service 4 times to order 1 pair of shoes. They do not have their stuff together. Ordered a pair online, then a week later told via email that the shoe is out of stock. When I went to make another order, it said it was not available online. How do you have an online site that you can't place orders on? So I called in to make the order. After being passed around from rep to rep, I thought I had finally completed my transaction. Instead, I was just beginning. After a couple weeks (super slow shipping unless you pay extra) my shoes finally arrived, but so did a charge on my credit card statement $30 higher than what I purchased! I called shoebacca to find out why, once again I got passed through the maze of transfering to somebody else in hopes I'd eventually hang up. I didn't, so when somebody was finally ready to help me they told me they could take a message and leave it for someone else to look over and call me back. Awesome. Now I'm having to deal with my credit card company to dispute the charge. This site is a scam! They will take your money, stay away!

Country: USA   State: All USA

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