When the dress arrived it was two sizes too small
I ordered a prom dress for my daughter in the size she had tried at the store; same dress and designer. When the dress arrived it was two sizes too small and after two separate calls to this company they refused to exchange the dress. The sales associate did give me some advice for free..."you can sell it on EBay"! Gee thanks! If they are known for their easy exchanges as the website indicates you wouldn't know it by the service I received. I told the associate that if the dress was not exchangeable it should be clearly marked on the site. READ THE FINE PRINT!