Cinemas & Theaters | Complaints and Reviews

Random Acts of Insanity
Random Acts of Insanity, Daytona Beach - Local improv troupe sexually harasses women, bans members who speak out.

Random Acts of Insanity is an improv troupe in the Daytona Beach area led by a man named Andrew Ramos. The troupe's demographic consists of overweight men in their late 30's who believe they're Hollywood A-Listers. RAI used to be a local favorite in Daytona up until things started getting nasty a few years ago. Why you ask? In order to join the troup, Andrew makes any aspiring comedians sign a form that basically says that he can ban you on sight for no reason whatsoever, and has been doing so...
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Blockbuster Inc.
transferal of location

My store manager refused my submission for store transfer. Her name is adalina trigg she is the manager of west diamond blockbuster anchorage alaska. She has changed my work hours without consenting the workers on staff. This is a statewide offence as to the fact it affects our pay grade and hours worked. I suspect she is comiting fruadulent work calendars. I have taken a picture of her printed work schedule and she has thus changed my eork hours mid week eithout my consent. This to is a...
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Lions Gate Entertainment Corp.
Now You See Me bluray

I just purchased the bluray extended edition combo and was so excited to see the bonus footage since this is one of my favorite movies. However, because I don't have a bluray player, I tried played it on my computer. Tried is the key word. Thanks for putting out an unplayable movie!! I've tried to download 3 other media players to try to get it to work, but nothing works. I'm so annoyed and frustrated that I'm considering returning it. I understand you're worried about pirating, but when you're...
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Lions Gate Entertainment Corp.
Hunger Games DVD

I pre-ordered the Hunger Games DVD and when I got my first copy, there was a defect that caused it to skip a 20-minute segment of the movie. I returned it (FIVE TIMES) before finally getting one that worked. However, it only worked a handful of times and now it too skips the same chunk of the movie AND then barely runs after that. I take VERY good care of my DVDs and there are no scratches on the disk. I'm extremely disappointed as I really like this movie and paid full price for the disk....
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Blockbuster Inc.
TV Series Disk Demand

We recently switched from Netflix to Blockbuster DVD mail service. However, we've found a new problem with Blockbuster. We wanted to try viewing a new TV series. Blockbuster sent the first disk immediately. The second disk was listed as very high demand. So, Blockbuster sent disks 3 and 4. We watched disk 1 and sent it back, thus receiving disk 5 of the series. We waited several weeks for disk 2 to drop demand. It didn't, so we had to return unwatched disks 3-5 to continue our rental service....
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Lions Gate Entertainment Corp.
purchasing the movie with no cd in it.

On friday the 21st of 2012 i purchased the movie Cabin In The Woods. When i arrived home to watch the movie in the evening there was no cd to found on the inside. I have since then called the store where i bought it from and they replaced it. But i just wanted you guys to be aware of the problem and to help for future errors to be made. I thank you for listening to my complaint. Sincerely Yours,Renee Poirie...
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Lions Gate Entertainment Corp.
purchasing the movie with no cd in it.

On friday the 21st of 2012 i purchased the movie Cabin In The Woods. When i arrived home to watch the movie in the evening there was no cd to found on the inside. I have since then called the store where i bought it from and they replaced it. But i just wanted you guys to be aware of the problem and to help for future errors to be made. I thank you for listening to my complaint. Sincerely Yours, Renee Poirie...
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Netflix
Opened a closed account

They opened my closed account and started taking money out of my checking account. I did not know because I did not even have internet at the time. They didn't even know where I lived, since I lost my home. They just found a person down on their luck and pounced. No service was used not even one movie. They sure did pull themselves up from almost going out of business. Now you know how they did that....
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Netflix
Outrageous Service

I have been a customer since Dec 2004. I mailed 2 dvd's back on Friday and realized today I hadn't received any new dvd's. Went to their website and seen that my account was put on hold, no notification from them or anything. I called and ended up having to talk to a supervisor who informed me that my account was put on hold October 21 because they were investigating that out of last 3 months I reported not receiving 2 of the dvd's they said they mailed . But they charged my credit card! I...
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DreamWorks Animation
Scared Shrekless a Huge Disappointment

As an avid Shrek family we have seen all the movies and loved every one. I purchased the Scared Shrekless movie yesterday for my children. When I got home and put the movie on I realised the running time was 24 minutes at a cost of 7 Euro which i think is a bit of a rip off considering I purchased the Happily Ever After movie last Christmas at a cost of 5 Euro. And that was a full length movie.If i had realised this before I bought it I definitely wouldn't of wasted my money....
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Bestshowticketslasvegas.com
Tickets Not Delivered as Promised

I purchased tickets to the I Heart Radio Music Festival through their web page and paid for priority shipping I was told the tickets would be mailed no later than 9/17 (the concert was 9/24) The tickets did not arrive by the date we were leaving for Vegas (9/22). When I called the ticket brokers I was told the tickets had not yet been shipped (despite being told in July they would be mailed no later than 9/17) The tickets ended up being overnighted to the hotel we were staying at and arrived...
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Netflix
Shady Cancellation Charges

I put my Netflix account on hold on Sept. 6. That was the day my payment for next month was due. They took my payment anyway causing a large overdraft on my checking. I called and told them i am being billed for Sept 6 through Oct 6 and my account is suppose to be on hold. It is on hold but they refuse to refund my payment. I only want my payment back, they refuse....
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Netflix
Paid For Service / Never Delievered!

I was charged for the service that I never use since 11/2010, This is not what I think of Netflix, today the image broke totally. I called Netflix Customer Service and was told that I should have found out on the first month of billing and also it's a monthly charge membership even though there's not even one DVD was sent to me on their record and they can only credit me for one month charge, and that's their company policy and nothing they will do for me, but told me that I can call my credit...
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Life Time Fitness Inc.
Deerfield Township Location, June 12th

Hello, I’ve been a Lifetime member at the Deerfield Township location since 2007, before the gym was even built. I love the place. My daughter and I love working out there and going to the pool in the summer. Unfortunately, I work a lot, so therefore I’m unable to visit the gym that often during the week. Therefore, I usually go on Saturday and Sunday. Especially during the summer, I wake up early to go to the outdoor pool with my daughter on the weekends. Today, on June 12th, my daughter and I...
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Lions Gate Entertainment Corp.
Stone

I am based in the UK however I have had NO luck in solving this issue regardless of 2 letters and several emails - yet noone is replying to me. I bought the above film at the beginning of April from ASDA superstores - as a deaf film collector I only purchase films with DVDS, this film clearly states english captions for the hard of hearing - however they film doesnt have captions - false advertising. And breaks discrimination laws. I have complained - however I have heard nothing... Dave...
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Blockbuster Inc.
Poor Customer Service

There was no one in line so we went to the counter. I waited to be attended and one of your employee's name Michael was right in front of me at the counter. He then ignored us and said "next in line" even though we were right in front of him waiting for his assistance. It was very rude and we felt uncomfortable renting our movie. We decided to leave. I am seriously considering never going back and canceling my account and telling our friends and family to do the same. I also heard another...
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Bestshowticketslasvegas.com
Tickets not Delivered as Promised

I ordered 4 tickets ($721.00) for a concert at Comcast Center in Mansfield, Mass. I paid $25 extra for express delivery, and was told that the tickets were going to be delivered next day, before 3 pm, by FedEx. They were not delivered. I called FedEx with the tracking no. and was told they had the label, but not the package - in other words, they didn't have the tickets to deliver. I called bestshowticketslasvegas.com, and they said it wasn't their responsibility - "We are only the broker" they...
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Blockbuster Inc.
Poor Customer Service

Asked male associate for videos "Skyline" and "Black Swan". He said none available and none have been returned. Looked around for other videos for about 20min. Went to register and was assisted by Lana. Saw both videos had been returned and asked to let me rent them. She handed them to me and before I could pay took "Black Swan" out of my stack and handed it to a little boy. I said "what are you doing?" Lana stated that child had been waiting for video over 5 minutes. I said "and we've been...
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