Travelocity
Incorrect Booking date

I booked two airline tickets with one returning one February 1, 2013 and the other to return on February 15, 2013. Both tickets were booked to return on February 1, 2013. Customer service kept telling me that they needed to check the documentation. However, the documentation disapeared, they did not find the recording that was supposed to have been made when the reservations weree made. After many calls speaking to people whose English leaves a lot to be improved upon, they continue to try to charge us an additional $100 to make a change to the error they made. I am recommending to everyone on my FaceBook and friends never to use Travelocity. They're guarantee is a bunch of baloney and means absolutely nothing.


Offender: Travelocity
Country: USA   State: Massachusetts   City: Templeton

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