1st Generation Moving
Misleading and dishonest

1st Generation Moving sent me a moving and packing quote. They did not send an estimator and I asked to do so repeatedly because their price was too good to be true. I made it clear that I didnt want to be haggeling the driver on the day of the packing. The agent made it clear that there would be no problem.

Driver and 3 others showed up. After an hour the driver starts to ask me for more money. I ended up paying an additional $700 on the spot. The owner, Hay Simhon was associated with another moving company before 1st Generation Moving where there were similar business practices. I paid for packing but they did not bring enough packing materials. They used my personal household goods including boxes I had purchased costing me $75. I had a brand new iPhone docking station in it's original box. The driver/owner put tape on it and hand carried it to the truck. That was the last I saw of it. The driver claims he personally put it in the truck he sublet to the other company who delivered it. So each company is blaming the other and I am caught in the middle. Cost: $700

They promised to have my belongings delivered on 8/19. I have the emails to prove it. The owner said I was lying because his people would never promise that. I forwarded the emails and never heard back from the guy. I needed to know because I was hiring unpackers in Chicago. Because of his lack of communication, I had to schedule and cancel the unpackers several times. They said they would be at my new place on Sunday 8/21 at 2PM but didn't show up until 5:30P and that is when I noticed 1st Generation subcontracted to an outfit I'm not familiar with. I had to cancel and rebook the unpackers for Tuesday so I went a total of 4 nights in a hotel room. I purchased an airline ticket to be here when the furniture arrived and it was pointless because they didn't keep their promise of 8/19 delivery. $1, 000. Legs to leather sofa were removed by driver/owner in Dallas. The sofa arrived without 2 legs making it a useless piece of furniture. $2, 500. 2 missing boxes that were packed and listed on the inventory but not delivered: $1, 000. Punitive damages including emotional stress, loss of work, numerous times tracking down the owner to obtain the delivery date, canceling and rescheduling unpackers: $3, 000.

Offender: 1st Generation Moving
Country: USA   State: All USA

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