I'm very disappointed with the USPS in South Florida

I sent a letter in a flat large envelope priority mail on Saturday morning, March 20, 2010. Today is Monday, March 29 and the document has not reached its destination in NYC. I made several calls to customer service and to a couple of post offices(here in Florida and NYC) with no resolution to my problem. A few of the representatives I spoke to were rude and even one of them, instead of trying to help me, suggested I make a complaint. I feel that if I sent that document regular mail, it would have reached its destination faster and it would be cheaper. I don't understand why I am paying for priority mail if the letter is not guaranteed 2-3 day delivery. Furthermore, the postal clerk reassured me that the document would reach NYC by Tuesday. I understand things happen, but everyone I contacted about my issue could not help me. I'm very disappointed with the USPS in South Florida!

Offender: USPS
Country: USA   State: All USA

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