charged for priority 2 day - got regular service - Charged for service not provided

I paid $35.25 for a box to be shipped priority mail with an expexted delivery date of 12/16.I asked the postal employee if I paid the extra amount to go priority would the box be there on this date- he told me yes. He said it would or if anything it would only be one day later that with priority it would be no later than 12/17. My package arrived on 12/21. When I chose my shipping method regular deliver would have been 12/19- so my package took longer paying more than if I shipped it regular mail. This is the second time this happened -the post office does nothing to respond- or refund the difference. This happened to me two years ago and they did nothing then as well- Last year I did not ship usps - I went fed ex and it was same price and there on time - I will never ship anything usps ever again !!!!!! Post office does not care about the customer and wont do anything to resolve or issue a refund !!!!!

Offender: usps
Country: USA   State: All USA

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