Burger King
Customer Service

I'm over here at Burger King in San Clemente...um no not San Clemente, I'm sorry, I live in San Clemente, I am in Laguna Niguel that's where I'm at. I am at a drive thru right now. I ordered my food 3 times. They are mopping the floor inside and I understand they are busy...they are not even busy, I've been the only car here. I asked them 4 different times to make me a Western Barbecue Burger. She keeps giving me a hamburger with lettuce, tomato, cheese and onion. I said I am not leaving, I want a western burger. Because I just picked my kids up from Taekwondo, they are hungry, I'm on my way home and I live in San Clemente. She gave me another hamburger, it's wrong. I said 4 times...she said can you go out and park in front and I said no, I want my hamburger done right. So the lady went up to the manager, she came up and said do you want your money back? I saiUd no, I want my hamburger, my kids are hungry and I have to jump on that 12 freeway. I said I am not leaving this spot and I will call the police because I want my burger done righ. Now is that so hard? She did come up and I said, can I please have my western burger. She said I'm not dealing with you and she walked away. Because they are mopping the floor and it's all full of suds and they just don't want to through there.


Offender: Burger King
Country: USA   State: California   City: Laguna Niguel

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