Account Memebership - The Right One
Fraudulent Billing and Legal Actions
Universal Account Servicing was the third party billing system for The Right One, a matchmaking service. That service went out of business in September. Since that time, I have been told several times that Great Expectations was responsible for taking over my account. However, upon further investigation I discovered that this is not the case. As a result Universal has charged me and my partner for a service that is no longer being provided. This is called fraud! In a gesture of good will, I have been attempting to contact one of the managers to have our money refunded and the accounts closed so that it will not adversely effect our credit. Despite numerous voice mails, my complaint has still not been addressed. As a result I have no other choice but to file a complaint with the FTC, the Better Business Bureau, and any other group that will help investigate these actions. In addition, I will begin steps to file a class action lawsuit if my issue is not addressed.