wells fargo dealer services
Unauthorized withdrawl of money

On 8/31 I went to trade my car in, we had to call WFDS for a payoff. The girl told me that they could not give that to me until I made my payment. I told her that I was sitting in the car dealership and that if the deal did not go thru, I would call them back to make the payment. The salesman had to get on the phone and she got nasty with him, he eventually had to speak to a supervisor and got the payoff. Well, the deal went thru and all was fine. I noticed in my account today that they drafted the payment (plus $6) without my authorization, when I called them...of course they were nasty (as usual) and he told me that I did give authorization on the 31st. I'm so frustrated because they drafted my account to zero! I wish I could afford an attorney to sue them, it's illegal what they have done!


Offender: wells fargo dealer services
Country: USA   State: North Carolina

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