Tax Services & Representation W/IRS
Inadequate representation,now not following binding arbritration orders
Due to lack of following IRS deadlines, improper use of our Power of Attorney, and not doing anything, this company did not represent us in the manner that they advertised. Took our case to binding arbitration with the Better Business Bureau of NE Florida and on August 2, 2012, after reviewing the case and interviewing parties concerned, the arbitrator found the company "did not communicate with the consumer regarding the status of the case in a reasonable and commercially acceptable manner", " did not supply consumer with a signed contract", "did not demonstrate any good faith effort to provide tax relief services" and ordered UTR to refund $4, 665.83 within 30 days. As of Sept. 6, 2012, this company has not complied with this binding arbitration order. Zach M. Pafford VP, Greg Cosma, Jonathan Langley, Michael Crenshaw and Naydali Maldonado Hurst are probably continuing to do business in this ineffective and unfair manner on a daily basis.