Bank of America
I was cashing my payroll checks at Bank of America. They kept HARPING on me to open an account. Finally the Assistant Manager told me about an $150 cash offer to set up an eBanking account. He did not mention that it required any other type of direct deposit other than using the ATM machine to conduct all of my business, which I did. When I went to check on the money to be rewarded to me - I was told by an online customer service rep (CHAT) that I needed to have direct deposit on the account. No attempt to apologize or offer to deposit the money - just wham bam - you're stupid ma'am. Well, I have news for them...it's just as easy to close my account as it was to open it. Except they seem to forget about the internet and the power of a REALLY ANGRY customer...or should I say soon to be ex-customer.