Bank of America
unauthorized payments

I had attempted to pay our mortgage on the Bank of America website. I then got a message reading unable to process payment at this time and to try later. I then decided to just send a check in the mail. Well, the check was cashed and they also withdrew a payment from the web that then caused me to overdraft in my checking account which caused me to pay over $200 in overdraft fees. I then called Bank of America completely irate and told them they need to correct it. They deposited the online transaction back and decided to cash the check again. How is that possible? I am so disgusted with this bank and the horrible costumer service. Something really needs to be done. I cannot wait to get rid of them.


Offender: Bank of America
Country: USA   State: All USA

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