Not Trust worthy

I have received IRS Tax notices for last two years and the due date was on Feb 10th 2012 (Yes Due date past 4 weeks back). I have been working with IBSN representatives (Yes Only I was working wit h them they never seem to be working on this matter) since I received the notice for more than 1.5 months. Initially they promised me it will taken care and they will send the audit report before due date. But nothing happened till Feb 10th evening . When I called and enquired them, they asked me to get 4 more days of extension. Even after getting 4 days extension, no one turned up for one week (I was keep calling them and emailing them, inspite of that no one responded). After sending many reminders, finally after a week they sent me the audit report. But there were few discrepancies in the appeal letter and I informed the same to them. Since then (Its been 3 weeks) I have been trying to get hold of any of the representatives from IBSN but no response. Even I wrote email to Laxmi Palayapu (Chief Knowledge Officer at IBSN Inc) laxmi.palaypu@ibsnus.com but nothing happened.

But the Same IBSN representatives used to call me atleast twice a day while filing taxes till I made the payment. What a great attitude? I do not know what to do now for IRS notices.

one more thing - As per my knowledge in my circle almost everyone whoever filed taxes with IBSN received IRS tax notices and none of them got good response from IBSN. We do not know what to do for the notice received from IRS.

Offender: IBSN Inc
Country: USA   State: All USA
Site: ibsntax.com

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