Beauty & Appearance | Complaints and Reviews | Page 4

Planet Fitness
Planet fitness unprofessional

I joined planet fitness a few months back and thought it was a nice atmosphere, but some of your staff is not knowledgable on some equipment, including red light therapy. Very unprofessional, I have needed help and your staff was on the phone with some friends of theirs instead of helping. Where is customer service skills?? That's one of the reasons I left, also my job is moving me. Today I canceled which I knew I would get a cancelation fee but then still had to be charged for this month. I...
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Fantastic Sams
Overpriced - Fantastic Sams Haircut

Even though they have a board with all the prices on it above the front desk, they just charge whatever they want. I went in for a trim and blow dry (cut/style is advertised as $20) and the lady charged me $30. She only took off 1/2 inch and didn't style it into anything fancy; just blow dried. I asked why I was charged an additional $10 and she said it was because my hair was longer. My hair is only slightly longer than shoulder length, which I feel is a pretty average length, yet she charged...
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Sephora
Sephora's Kristina with a K%u2014remember her! - Hourglass Prime

I'm writing about an exceptional beauty advisor at Sephora flatiron. This young woman did so many of the right things that there isn't room to write them all. In brief: 1) Kristina really listened to my story, we all have one. 2) She introduced me to the 8th wonder of the makeup world%u2014PRIMER! 3) By offering me a travel size in this item to purchase, rather than the full size, she made it possible for me to purchase a greater variety of products%u2014 Bobbi Brown Corrector, Laura Mercier...
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Hollister
Hollister accusing customer stealing merchandise - Hollister White Sweater with number 19 on the front

December 28, 2013 Hollister National City San Diego: Clearance merchandise for less than $10.00 bough with huge security alarm tag on December 23, 2013, do not have a receipt. I went to the store on the said date looking for their greeters as to enter the door but no body was around due to fully aware of the store policy entering the store without the receipt. went straight to the counter waited to be help since two ladies and the lead Supervisor Ryan are just talking. I asked them question...
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Dollar Tree #1083
Horrible district manageri

The store manager and staff were very friendly; however I visited the store on the day the district manager (Charles) was there and he was very rude and demeaning towards his customers as well as his staff. He could definitely benefit from good customer skills. I visited the store while I was visitng from out of town. The store manager (bishop) was very helpful and made sure his cashiers greeted everyone who came throug the door as well made announcements on the intercom. I was very impressed...
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Sephora
Review of Jereyle R- Sephora Makeup Artist Midtown East 5th Ave Store - Makeup Artist & Hair Stylist

Most people when they take the time out to google and find where they can write a review it is because there have a complaint they need to air out. I am writing to you because the Makeup Artist Jereyle R who took care of my face on Saturday December 8th is completely in touch with his clients and what they need. He is down to earth, honest, and his only goal was to see that I was happy. Thank you for hiring him! Throughout the entire session, complete strangers were stopping and asking him for...
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Planet Fitness
Horrible Customer Service - Unprofessional

Planet Fitness has been double charging my account for months. The manager at the location at 1960 @ I-45 in Houston in unprofessional, rude and unhelpful. She does not return phone calls, takes no responsibility for the actions of her staff and ignores the bank statements that I bring in showing bank drafts from two different checking accounts for one membership. This membership is $10 a month and clearly you get what you pay for....
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Stages of Beauty
product unsuitable elergic reation never ordered further product money taken from credit card - Stages of beauty

product doesnt suit , youve taken money from my account for a product i neither want or asked for . i will definatly be more careful with*free samples* in the future , i had red skin after washing off the lotion 5 minutes after applying due to itching. i want my money returned to me pronto...
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Alore
Complaint - Alore & Lorelia

I have participated in the Alore and Lorelia Promo on Oct 31, 2013.As advertised, I agreed to pay for the shipping costs and received the 30 day trial product. On Nov 04, 2013 I was billed for $6.40 and $6.42 for both trial products as per advertisement. On Nov 18, 2013 I was billed 101.34 for the trial ALORE and 104.03 for the trial LORELIA which I DID NOT ORDER. I demand the charges to be reversed. This is not the way to do business. That is a scam...
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Sephora
Sephora's gift wrap is a joke

I have never ever written an online complaint before this moment. I ordered a Christmas gift for my sister and sent it directly to her house. There was an option for gift wrapping so I figured I'd be safe in doing so. I chose a bag and got to write a gift message. She gets the package today and I told her to go ahead and open it because I had paid to have it wrapped. NOPE! My sister is very enthusiastic about Christmas and tradition and is the kind of person who hates knowing what their gift is...
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LESLIES POOL SUPPLIES
Double service charge and trip charge for repair - Service and repai

Service Department. A service tech came out and unclogged my pool pump on Dec. 2, 2013 which was filled with leaves. It took him 20 minutes. I asked him to also replace a sticking ball valve I had discussed with him on his last visit. He told me the ball valve is a standard item to carry but he didn't happen to have one that day. I called the service department two days later to see when he was coming back. They told me Sean (the tech) had left the company and that to replace the ball valve...
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fantastic sams sanAntoniot
horrible haircut and service - Haircut and Service

I recently went in to the salon to see my usual stylist only to find out she's no longer there. Her name is Brenda. I made the mistake of letting Jessica cut my hair and what a mistake that was. She butchered my hair. I went back for the manager Alex to fix it but between the eye rolling and the rudeness I left even worse off. If they don't like customer service positions, they should look for another line of work. I called a different location to get a number for the owner or area manager and...
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Harmony Salon & Spa
waste of time and money!

I got a groupon for full highlights,deep condition,cut and blow dry, paid $60... Did not receive full highlights, my roots are still showing (the stylist had to foil my hair a second time because I said my roots were so noticeable after she was done drying it) I paid for low lights ($40), so all in all I paid $100 that I could have spend somewhere else to have my hair done correctly. The salon owner was there and I assume knew what was going on, and didn't offer a discount or anything.... I...
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LESLIES POOL SUPPLIES
pool filte

I have circulation problems after a new de filter was installed on oct.30 2013. I have been trying to get these resolved before a freeze. I have been stiffed on a scheduled repair after waiting for the technician all day without a call until well after the scheduled time promised. This is not what I spent $1500 dollars to worry about. The technician Al called me to inform me he could not get to me until Friday dec.6th. This will be to late to save my pool from freezing which is scheduled to...
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