later charged for free trial

Ordered FREE TRIAL of 2 products in Sept. Problems with processing at their end meant I had to use 2 different credit cards for payment. Postage charges for these Free Trials appeared on my Oct statements. Items infact were useless I gained not lost weight.

I certainly was not told that signing up to the free trial automatically signed me up to a full course of pills . I would NEVER have agreed to this. Now however I find that I have been charged, in my Nov statements, £71.78 and £61.11 for either further items I have neither received nor requested or for the original FREE TRIAL. Whichever is the case it is UNACCEPTABLE. Just so there can be no boubt I FORMALLY CANCEL any agreement may MISTAKENLY think I have with them and DEMAND an IMMEDIATE REFUND of the above stated sums of money. Please send an e-mail acknowledging receipt of this complaint

signed : S E Gellatly

Country: USA   State: Florida   City: Clearwater

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