ordered 10 days ago no contact at all
On Friday 4/20/12 we placed an order for Optifast 800 from this company. Paid with a MC gift card a total of $199.98. Have not received an e-mail confirming shipment of the order, calling the number provided you either reach a casino or a google message line. I have left several messages and have not received any calls back. The payment was taken from the card for the Optifast 800 but has never arrived and I never received a tracking number to track it. I have ordered before through amazon.com and was entirely pleased with the service provided, our order was here within 3 days-e-mail confirmation and tracking numbers had been sent also. We went with this company because it was $10.00 cheaper!!! Now I know WHY. This must be a bogus company. I would appreciate any information you can give us on this as soon as possible, please?