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XM Radio
Sirius xm radio Unauthorized charges & Fraud

Complaint information
  • Comments: 0
  • Author: Alecia
  • Date: 02.10.2011
02.10.2011
This is a complaint regarding a new Toyota vehicle that was purchased with XM radio in Sept 2010. We are upset and very discouraged with the way xm radio has been on the phone today regarding a bill that was submitted for a service we never authorized! We originally had 3-months free service and had ...

SIRIUS XM RADIO
Joe Zarella and all the call center people HARASSMENT is the only word to describe this Organization - SHOULD BE ILLEGAL Nationwide

Complaint information
  • Comments: 0
  • Author: Disappointed
  • Date: 02.17.2011
02.17.2011
I was given a 3 month fee subscription to XM Radio when I leased my new car. After the 3 month period, XM began to call to try and talk us into signing up for an additional 6 months. We turned them down telling them we did not use it during the 3 months as we don't listen to the Radio. The acted lik ...


XM Radio
Sirius XM Radio Beware of 'FREE' 90 day trial with new car.

Complaint information
  • Comments: 0
  • Author: Michelle
  • Date: 12.23.2010
12.23.2010
I received XM Satellite Radio as a free trial offer when I purchased my Subaru. When I called to start the service the sales person that I spoke to offered to sell me an in house radio also. I asked him to repeat the price, which he (twice) stated to be 19.99. I thought it sounded like a good price, ...

XM Radio Service
Customer Service

Complaint information
  • Comments: 0
  • Author: XM Customer Service Sux!!!
  • Date: 11.4.2010
11.4.2010
I called XM Customer Care to ask why my service was not available. I was told my service would not be restored until the scheduled maintenance was completed and my account status could be verified. I have been an XM subscriber for more than three years. I pay for a full year subscription each year. ...

XM Radio
customer service

Complaint information
  • Comments: 0
  • Author: eagle1976
  • Date: 12.28.2010
12.28.2010
I have been a long time subscriber to XM radio and recently negotiated a renewal with them that included on-line access. The on-line access did not work as promised and I have been on the phone for over an hour with various areas of their customer support. Each time I could not reach someone from on ...

XM Radio
Fraudulent billing

Complaint information
  • Comments: 0
  • Author: Upset XM radio use
  • Date: 12.8.2010
12.8.2010
So I have a mysterious charge on my credit card from XM radio. I called and after waiting 15 minutes on hold and never talking to some one they hung up on me. So I called back. I just started saying operator until I got someone. She barely speaks English. I had to ask 6 time to speak to her supervis ...


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