www.empiretoday.com | Consumer Complaints and Reviews | Black List, Scam Reports


Empire Today, LLC
Service & Warranty Issues

Complaint information
  • Comments: 0
  • Author: Joyce
  • Date: 07.9.2008
07.9.2008
My husband and I were never given the information required to cover our carpet & padding under warranty should the need arise. The salesman told us we would receive it w/in 14 days.We were not diligent and trusted the salesman. We (1) don't have the information to identify which warranties apply to ...

Empire Today, LLC
Overpriced

Complaint information
  • Comments: 0
  • Author: Avt
  • Date: 07.11.2008
07.11.2008
Completely dissatisfied!!! Paid too much compared to competitor pricing. The sales rep- guaranteed that this was the best price that was out there. What a lie!!! Other companies charge almost $3, 000 less!! Then they won't match OR take care of you in anyway. They did however call me back when they ...


Empire Today
Do not buy their flooring

Complaint information
  • Comments: 0
  • Author: Don Breule
  • Date: 06.26.2008
06.26.2008
Empire Today claims they have low factory prices, they are among the highest prices! Their Cherry laminate flooring looks incredibly cheap. My vacuum's wheels scratch the floor, a cup fell out of the dishwasher and it chipped, and now is has started to warp.Their customer service clown admitted that ...

Empire Today
Poor quality carpet

Complaint information
  • Comments: 0
  • Author: Trey
  • Date: 06.1.2008
06.1.2008
Empire installed new carpet in our house on 04/02/2008. Our sales rep led us to believe that we were getting a high quality carpet, but once it was installed it looked like used carpet. The seams were very visible -- not because of an installation issue, but because of color differences in the carpe ...

Empire Today
Rip off

Complaint information
  • Comments: 0
  • Author: Diann Swift
  • Date: 06.4.2008
06.4.2008
I had Empire Carpet come to my house and the slick salesman told me I needed 200 square yards and he then quoted me a price of 10, 000 dollars.The same Shaw carpet cost me 3, 800 at Home Depot for 160 square yards. My savings are paying for my daughter's first year of college.Empire advertised 50% o ...

Empire Carpet
Target elderly

Complaint information
  • Comments: 0
  • Author: Bob H
  • Date: 06.8.2008
06.8.2008
They (Empire) targets the elderly... sent a slick salesman/thug out to see my 85 yr. old mother, started installation the same day, didn't install what she ordered, charged twice as much as verbal estimate, carpeted over heat ducts and around heavy furniture. When busted they adjusted the price by 5 ...


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