www.empiretoday.com | Consumer Complaints and Reviews | Black List, Scam Reports


Complaint information
  • Comments: 0
  • Author: MelRose
  • Date: 04.16.2012
Beware! This current promotion has a catch! I called to take advantage of this deal. My kitchen is the largest room, so that is the room I paid for, then I was to get 2 rooms carpeted for free! WRONG. Of course the "free" carpet is the lower grade, so I paid to upgrade the carpet, when the installer ...

Empire Today
Cheap materials

Complaint information
  • Comments: 0
  • Author: N.
  • Date: 08.1.2012
The salesman showed up and ripped on the laminate we had in the kids play area and said how their laminate is higher quality. One day after Empire installed laminate in our kitchen, one of the boards chipped. They came out and replaced it, but now it looks like another one is about to do the same th ...

Empire Carpeting
Empire Today They cancelled the install and are making us wait for a refund that was paid in full.

Complaint information
  • Comments: 0
  • Author: Gloria
  • Date: 06.28.2012
Salesman came to house, measured gave price and told me they would be out the next day to install. My husband and I spent all day and night moving what we could out side. The salesman told me to first inspect the carpet to make sure it was what I had chosen then to pay the balance in full before ins ...

Empire Today
Empire today rips off yet another Custome

Complaint information
  • Comments: 0
  • Author: mattieis
  • Date: 06.27.2012
I just want to let EVERYONE know of my beyond horrible experience with Empire today. I have been a long time repeat Customer who has spent $40-$50k with them over the last 5 years between my two homes. Everything in our first house went perfect, couldn't have asked for more. Our second home, trouble ...


Complaint information
  • Comments: 0
  • Author: Denis
  • Date: 02.28.2012
Empiretoday came to my home to give me an bid on a new floor for my kitchen,we agreed on a price for the work and set up the installation for a week later. I was to clear the area and prep. I took everything out of my kitchen . I had to remove fridg and stove as well as tables and chairs. I put it a ...

Empire Today
70% off special sure, price match guarantee! LIES. OVERCHARGED AND NOT HAPPY

Complaint information
  • Comments: 0
  • Author: oxanne
  • Date: 02.20.2012
My husband and I recently had flooring installed by empire today, during their 70% off special Well let me tell you 70% off what?!?!! They over charged us. We paid 3252.00 for laminate floors that look like real hardwood, or so they say. Well I went to a competitive company and was told they would h ...

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