www.empiretoday.com | Consumer Complaints and Reviews | Black List, Scam Reports

Empire Carpets
Comedy of Errors - Never Ending

Complaint information
  • Comments: 0
  • Author: Wonder Lake Reporte
  • Date: 01.3.2013
Empire issues - Tony sales rep visit 8/17 - sold laminate and 2 rooms carpet. Said laminate would fit floor - installers would remove what's there put down a layer of something and it would be ok - Called Tony... and set up installation on or about 9/4 for laminate on 9/15 and carpet on 9/17. - No t ...

Empire Today
Lying Salesman, Overpriced, Insulting High Preasure Sales Tactics

Complaint information
  • Comments: 0
  • Author: Howard
  • Date: 12.21.2012
Earlier this year I bought a townhouse and needed some new carpet installed. I've always seen the catchy Empire Today jingle on TV, so I had them come out and got a quote on some carpet, surprisingly it was cheaper then the other place I checked, so I decided to go with them and I needed it installe ...

Empire Today LLC
Www.empiretoday.com Poor Nap..told 8 months into ownership would have to get professionally cleaned

Complaint information
  • Comments: 0
  • Author: Kelly
  • Date: 12.15.2012
We've been in our home since July of 2011 and had the three bedrooms carpeting replaced. I liked that Empire had an eco friendly carpet and went ahead and upgraded the pad to make sure the carpet would last. However, within six to eight months the nap looks shoddy and upon contacting the company the ...

Empire today
Lied about carpet to see me

Complaint information
  • Comments: 0
  • Author: Tori
  • Date: 11.28.2012
I made a report on the 19th and have still heard nothing. When empire came to my home I told them I had pets and needed something small dog proof. The salesman told me about this special 25 year carpet and if they happen to soil it would not touch the pad. This was for my bedroom. Well it is now 3 t ...

Empire Today llc
Empire Carpet Empire Salesman lied about Quality of Carpet. Now Empire will not stand by thir Warranty!

Complaint information
  • Comments: 0
  • Author: Jason
  • Date: 11.23.2012
Empire Salesman sold me a carpet and said that Empire has a guarantee on any stains or wear for 10 years. We have kids so thought that is a good warranty for us to have. We have had the carpet for 1 year now and their is excessive wear on two area's and many stains that will not come out. We even pa ...

Empire Today llc
Empire Today Deceptive sales tactics false claims in advertising

Complaint information
  • Comments: 0
  • Author: James
  • Date: 11.13.2012
I worked for empire today llc for 2 weeks.The sales they advertise are a fraud plain and simple.The current sale says "buy one room get 2 rooms free of carpeting.The truth of the matter is you charge the consumer full price for the largest room and then discount the other 2 rooms.This company should ...

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