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Direct TV (DIRECTV)
The Worst Customer Service

Complaint information
  • Comments: 0
  • Author: Jaynic
  • Date: 12.3.2013
12.3.2013
I called in on Sunday around 9:50am to receive clarity as to why my bill had increased after lowering my package plan. I spoke with two CSR, Barbara who was very helpful on the second call. However, my 1st call that morning was an nightmare and I hate that I didn't document the reps name. This perso ...

Direct TV (DIRECTV)
no weather channel

Complaint information
  • Comments: 0
  • Author: alfredl1958
  • Date: 01.21.2014
01.21.2014
i can't see local weather any more;i can't know how much snow fell in laurel, maryland;that's all i wanna complain about ! ...


Direct TV

Complaint information
  • Comments: 0
  • Author: Drew
  • Date: 09.1.2013
09.1.2013
Ordered DTV last year when they had a "special offer" I had had DTV years ago when Verizon and DTV has a combined offer. I had no problem with them at that time and only switched because FIOS came into my area.When I signed up, I got the Whole Home DVR. The advertised rate was much less than I ended ...

Direct TV

Complaint information
  • Comments: 0
  • Author: Anonymous
  • Date: 08.20.2013
08.20.2013
I cancelled direct tv services in May 2013 when they wanted me to pay them another payment before my payment was due. I asked for boxes to return their equipment twice..still haven't received those boxes. I have called the twice to resolve this matter but still no resolution. One of the representati ...

Direct TV

Complaint information
  • Comments: 0
  • Author: Anonymous
  • Date: 07.10.2013
07.10.2013
Since May 2013 I have been having trouble with my TV signal. According DirecTV it was due to the dish antenna. The first service person in May did not even look at the antenna. The third person I dealt with had me purchase a new remote for $15.00. Then on Sunday, July 7th a service tech spent an hou ...

Direct TV

Complaint information
  • Comments: 0
  • Author: JoAnna
  • Date: 07.8.2013
07.8.2013
They took money out of my account without permission. Which had already made payment arrangements. I never got a bill for 2 months. They also told me that the only reason that they needed my card was to make sure that i was who i said iwas ...


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