sprint.com | Consumer Complaints and Reviews | Black List, Scam Reports


Sprint
Shena ,manager, Horrible coverage, lying to consumers!!!!

Complaint information
  • Comments: 0
  • Author: Downwithsprint!
  • Date: 12.3.2012
12.3.2012
I have had issues with Sprints customer service department since starting service with them. My complaintmainly has to do with their customer service reps telling my wife and I one thing and then them doing another. For the first year the main issue lied in the fact none of their reps spoke English. ...

Sprint
Multiple Sprint employees lied to me, will not try to fix any problems, told me issue was MY fault

Complaint information
  • Comments: 0
  • Author: SlingDingo
  • Date: 11.30.2012
11.30.2012
I don't usually take the time to do this, even when I feel it is necessary. But Sprint should not be in business and if this will help someone in the future from being taken advantage of then I feel its worth the time. To start, I have been with Sprint for almost 2 years. I have had absolutely horre ...


Sprint
Sprint bait and switch

Complaint information
  • Comments: 0
  • Author: Tress Chapin
  • Date: 11.27.2012
11.27.2012
I wanted to let you know about the fraud perpetrated on me by sprint. Where they gave me a contract to keep me has a customer for a hotspot with unlimited data for 29.99 and then after my 14 days was up to cancel me hot spot and phone they tell me that they will not honor the contract but will gladl ...

Sprint
Extortion practices to rip off customers Internet

Complaint information
  • Comments: 0
  • Author: LadyGreenEyes
  • Date: 11.19.2012
11.19.2012
My family has been using Sprint since 2006. A little over two years ago, both my husband and I upgraded our telephones. He got a Blackberry, because he was deployed overseas, and needed a device that would work with their international internet service. There were only two possibilities, and the Spr ...

Sprint PCS
DID NOT RECEIVED REFUND FROM BUYBACK PROGRAM

Complaint information
  • Comments: 0
  • Author: Marcie
  • Date: 11.16.2012
11.16.2012
I purchased a new phone and having been a Sprint customer for 12 years, decided to return my previous phone back to Sprint via the Sprint BuyBack program. What a mistake that was! My phone was returned to Sprint using the address label that Sprint provided on October 6, 2012. It is now November 16, ...

Sprint
Hefty Cancellation for service that didn't work

Complaint information
  • Comments: 0
  • Author: J
  • Date: 10.18.2012
10.18.2012
Service didn't work--reported numerous times--they kept saying there was nothing they could do and service was at 100% even when coverage map showed half-bars outside (what do you get inside building??). I know they can't guarantee service in buildings--but when metro PCS does better--it's hard to a ...


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