kenmore.com | Consumer Complaints and Reviews | Black List, Scam Reports


Sears / Kenmore
We will never buy another product from Sears again

Complaint information
  • Comments: 0
  • Author: Caubrilino
  • Date: 05.29.2010
05.29.2010
4 years ago we purchased an oven from Sears which carried a warranty for 4 years. We got our final on our home 2 years ago at which time the Kenmore oven was installed. The oven quit working Feb. 29th with an error code on the oven door. I called Sears and asked for a technican but they would not co ...

Kenmore
The entire episode has been very frustrating

Complaint information
  • Comments: 0
  • Author: Wholle
  • Date: 06.23.2010
06.23.2010
We purchased a heat pump from Sears in 2008 - the air conditioning unit has never worked for more than a few weeks at a time - we have had 8 different technicians attempt to fix it, each one leaving with a different explanation, too much freon, not enough freon, celluloid switch, compressor, pressur ...


Kenmore
They took my money and gave me nothing in return but headaches and nightmares to deal with

Complaint information
  • Comments: 0
  • Author: Hoosses
  • Date: 06.6.2010
06.6.2010
Recently purchased a gas range from sears big mistake bought on the first of march still haven't got it feel like i was raped by them they took my money and gave me nothing in return but headaches and nightmares to deal with! ...

Kenmore
My electric oven exploded

Complaint information
  • Comments: 0
  • Author: Dangerous
  • Date: 05.15.2010
05.15.2010
1/11/2010 My electric oven exploded. The oven was turned on and a few seconds noise/fire. The damaged was so powerful in the oven that the screws losen and fell and electric coil broken in peaces. Fire burn around the rib cage of the oven.White chalk remains in the oven. I contacted SEars and no hel ...

Kenmore
I doubt if the design engineers were competent

Complaint information
  • Comments: 0
  • Author: Paramed443
  • Date: 04.9.2010
04.9.2010
This machine is (was) poorly designed.compressor failed in 1/--/03. Repaired at no cost with Matag compressor. Failed in 2009. Cost to fix was over $700. Not repaired. Buying new frig, but not from Sears. I doubt if the design engineers were competent. ...

Kenmore / 30" Self Clean Gas Range
Do not buy Sears appliances due to poor customer service

Complaint information
  • Comments: 0
  • Author: Mantikula
  • Date: 02.27.2010
02.27.2010
I purchased a self cleaning gas stove from Sears. Reasons - 1) I have purchased many applicances from Sears over the years and I returned because of the excellent customer service. 2) I bought self/clean ecause I like a clean looking oven and I thought it would be a lot easier than cleaning manually ...


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