| Consumer Complaints and Reviews | Black List, Scam Reports

Complaint information
  • Comments: 0
  • Author: North Andove
  • Date: 12.28.2012
My debit card was charged $235.33 and I haven't purchased anything from ecampus. My emails aren't answered and my phone calls are placed on hold. ...

A Book Company
Ecampus Returned item and they threw it away, never got refunded

Complaint information
  • Comments: 0
  • Author: Stacie
  • Date: 01.25.2012
I ordered a book with A book Company, but received an access code. I didnt want the access code,so I called and the customer service said that if I didnt open it, it could possible get returned. I sent it back the same day and got a devivery confirmation and the customer service said they probably t ... debited my account for $70.47 for textbook order. No book received. No response to email. Internet

Complaint information
  • Comments: 0
  • Author: Larry Patterson
  • Date: 10.12.2011
I ordered a textbook from ecampus for which my checking account was debited $70.47 on 9/23/11. Never received the book and ecampus won't respond to my numerous emails. ...

Complaint information
  • Comments: 0
  • Author: Kaori
  • Date: 09.11.2011
I ordered the book two week ago from eCampus. However, i haven't got a confirmation or tracking number from eCampus(of course i haven't received my book yet), but they just deducted $81.84 from my card on Sep 7th. I don't know what is going on, so i emailed them many times. Yet, they never replied m ...
excessive fees

Complaint information
  • Comments: 0
  • Author: Robert Surface
  • Date: 10.15.2012
I rented a text book from this company. I was late returning the book and was charged a $150 late fee. The book new only costs $127.00 retail. I have called the company on three occasions. Each time I was told by the customer service people that there was nothing they could do about it. When I asked ...


Complaint information
  • Comments: 0
  • Author: alicia715
  • Date: 11.2.2011
I used to order my books from this company. I ordered a book for this semester and was shipped the wrong book. I was told the book I needed was out of stock, so I should ship back the wrong book and I would receive a refund within 2-10 business days. I shipped back my book, and three months later, I ...

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