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Directv has stolen 778.00 from us. They withdrew it directly from my family's checking account, and now are telling me they won't return it for thirty days. they have lied to us twice about when it

Complaint information
  • Comments: 0
  • Author: lance
  • Date: 01.4.2013
My wife signed up for Directv at Wal-mart. When they arrived to install, they told us our guest suite was to far away and they would reschedule for another time. We never heard back from them. They never refunded out initial deposit. I was told by directv that they were not responsible for the depos ...

Directv not letting me get the genie without paying $299, even on a upgrade.

Complaint information
  • Comments: 0
  • Author: Thad
  • Date: 12.31.2012
I have been with Directv for 2 years now. When I moved to Wyoming from Utah, they had me resign up with a new contract, and I used all the old receivers. Now when that new Genie came out, I emailed them to see if I could upgrate to get it for free. "Like they where doing with all the new customers". ...

Direct TV
I agreed to 46.00 a month. Direct Tv billed My credit car 76.00 a month. Also did not provide channels agreed upon on the telephone. Contacted by phone handed off too several people run around contac

Complaint information
  • Comments: 0
  • Author: Doug
  • Date: 12.30.2012
Contacted Direct TV in aug for service. Agreed to 46.00 a month with RFD tv , HRTV, GOLF channel , and all local channels inculding ABC in the (package). Turned the tv on after tech left no RFD tv , no HRTV, some substute instead, and about a hundred channels of advertising. Their recording device w ...

THEY WILL take everything out of any card or account you use to pay your bill once you cancel!!!

Complaint information
  • Comments: 0
  • Author: Mydarling13
  • Date: 11.30.2012
as you can guess I have contacted a lawyer and the Attorney General.... Customer By Email - 11/19/2012 01:41 PM hello. account num. xxxxxx I always paid by telephone using a variety of payment methods. I never was required to put "a card on file." was a customer since 2006, this is a "grandfathered ...
Stay far away from this company

Complaint information
  • Comments: 0
  • Author: Larime
  • Date: 01.6.2013
It all started in August! Hubby LOVES football, we were tired of crappy verizon, so we make the leap and sign up with Directv! Installed without programming remotes but thats ok. Day 2 of having playlist on other tv's??? We have 4 kids and like to record their shows for "tv time". I cal ...

unauthorized charge

Complaint information
  • Comments: 0
  • Author: MKAK
  • Date: 11.23.2012
DirecTV added an NFL package to our plan without notice. Apparently, it was a free trial offer. The scam is it comes with an auto renewal so DirecTV added the expensive NFL package to our plan without our consent and charged us $32.99 extra every month. Our bill went up to $197 a month! When I notic ...

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