charter.com | Consumer Complaints and Reviews | Black List, Scam Reports


Charter Communications
Charter is OUT TO GET all they possibly can

Complaint information
  • Comments: 0
  • Author: Anonymous
  • Date: 11.22.2010
11.22.2010
I have had Charter Communications as a TV provider since 1977. Always paid bills fully and on time. On 8-29-10, I inadvertantly put in 1 number wrong from my checking account(on their "my account" online form, and they charged me $25.00 for "insufficient funds". Couldn't they have contacted me first ...

Charter Communications
Pricing Ripoff

Complaint information
  • Comments: 0
  • Author: HateCharterComm
  • Date: 12.15.2012
12.15.2012
Charter Communications is crap. We have put up with their sub-par service for too many years so its time for a change. They have deceived me on pricing and this is the last bill I will be paying them. If you have Charter just look at your bill. There are dozens of charges, fees and "adjustments". CO ...


Charter Communication
Promiced 15mps service of internet but service is not there.3ms

Complaint information
  • Comments: 0
  • Author: Leo
  • Date: 02.13.2012
02.13.2012
I reported poor speed test results for my internet service and got the run around for about a week. A tech came out and replaced everything but my computer. He used his computer by passing my router and still got the same result. Poor speed on the internet. 3ms and below. I am paying for a 15ms ser ...

Charter Communications
Not getting what I'm paying fo

Complaint information
  • Comments: 0
  • Author: Bo
  • Date: 02.8.2011
02.8.2011
I'm paying for 16mbps internet speed from Charter but what I've been getting is anywhere from 1.7 to 16... averaging about 9mbps. If I'd wanted the 9mbps I would have ordered the 8mbps package. The speed fluctuates drastically throughout the day. I should be getting consistent speed considering how ...

Charter Communications
False Advertising, No resolution, poor service

Complaint information
  • Comments: 0
  • Author: mcanton
  • Date: 05.17.2011
05.17.2011
I have been a long time charter customer, basically because I have no alternative options. I have always paid my bill but in rough times, you try to cut corners on monthly expenses. Charter had all of a sudden increased my bill because a promotion period expired. So immediately I had to start lookin ...

Charter Communcations
Termanation

Complaint information
  • Comments: 0
  • Author: Lekita M. Davis
  • Date: 04.27.2011
04.27.2011
I worked for Charter Communcations for 3 1/2 yrs. Was recently fired on 3/24 for Stealing a Company issued Headset of another Employee. In the retention department of Charter, there are no assign seats. More than one person sits in the seats threw out the day. Another employee left a headset in the ...


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