americanvanlines.com | Consumer Complaints and Reviews | Black List, Scam Reports


American Van Lines
AVL Deceptive Business Practices; Moving Scams; Unreliable Customer Service

Complaint information
  • Comments: 0
  • Author: Heathe
  • Date: 05.20.2011
05.20.2011
I was promised that my delivery would arrive between May 26 and June 2, before I ever agreed to sign a contract with this company. After my things were picked up by the movers, I was told they could only be delivered on May 25 (before I was allowed to move into my apartment) or on June 5 - 8 (after ...

American Van Lines
VIP Relocation Services Rip offs - binding estimate means pay double - no weigh tickets - skirt around the law

Complaint information
  • Comments: 0
  • Author: lynng83
  • Date: 08.3.2011
08.3.2011
I too am a victim of American Van Lines. I contacted Don Otis on July 5th and explained that I was looking for a moving company that could meet my deadline. I was scheduled for major surgery on July 21st for a hip replacement. I discussed that the items had to be here prior to July 20th as there was ...


American Van Lines
long distance move

Complaint information
  • Comments: 0
  • Author: Carol A. Bowers
  • Date: 08.3.2012
08.3.2012
Had American Van Lines make our long distance move from Ohio to California...BIG MISTAKE!!! Please do not use this company if you value your property. We paid 1500.00 exta money to have our items arrive to our condo in CA on July 1, 2012. They arrived on July 9th...thank goodness for family that let ...

American Van Lines
Failed Contract

Complaint information
  • Comments: 0
  • Author: ChellSain
  • Date: 03.23.2012
03.23.2012
I hired American Van Lines a month before I needed to move. I needed to move Friday March 23rd they wrote in their contract it would be the 23 or 24th. Today is the 26th and what they are telling me is that they are still trying to hire a truck. Every day that I sit here is costing me 100s of dollar ...

American Van Lines
Non delivery of items

Complaint information
  • Comments: 0
  • Author: sraghura
  • Date: 03.17.2012
03.17.2012
I was supposed to get my furniture moved from overland park, ks to dallas tx - it has been 10 days now and i have no clue where my goods are - i have raised 3 tracking requests on their website, called up at least 40 times till now, and end up leaving a message everytime to their voicemail system wh ...

American Van Lines
THEFT

Complaint information
  • Comments: 0
  • Author: Jessica Barbuto
  • Date: 06.27.2011
06.27.2011
Moving is one of the most stressful things, you put your trust into complete strangers and hope that they live up to their company's name and treat other people's life belongings as if they were their own. I called this company for me and my 2 toddler daughter's big move from Miami, FL to New York w ...


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