www.ftd.com | Consumer Complaints and Reviews | Black List, Scam Reports


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Don't bother choosing because they won't deliver what you ordered anyway. - Blooming and green plants in a basket
Complaint information
  • Comments: 0
  • Author: NancJo
  • Date: 12.27.2013
12.27.2013
I selected a red and white miniature rose plant that came with an angel pendant for a cousin who had recently lost both parents and placed my order online. I wanted a PLANT and keepsake rather than a floral arrangement that would only last a few days. A few days later - the day before the order was ...

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FUNERAL FLOWERS NOT DELIVERED - FUNERAL FLOWERS NOT DELIVERED
Complaint information
  • Comments: 0
  • Author: uduran
  • Date: 11.28.2013
11.28.2013
The florist assigned to deliver two different floral arrangements did not deliver the flowers on the day of the funeral or the following day as promised. Numerous excuses were given and still nothing has happened. The customer service reps for FTD.com were all apologetic but were unable to resolve t ...


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Do not buy from FTD! 3rd time in a row, order was not delivered or was wrong! - Single Heart Bamboo
Complaint information
  • Comments: 0
  • Author: ktoss
  • Date: 09.28.2013
09.28.2013
Do not buy from FTD.com!! Today is my anniversary and they just called to say that the order (placed 18 days ago) would not be delivered. This is the second time this has happened. And on Mother's Day, the flower arrangement they delivered my mother-in-law was not even close to comparable to what I ...

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They made me cry Example: Sears broken washing machine
Complaint information
  • Comments: 0
  • Author: saima1228
  • Date: 08.21.2013
08.21.2013
Horrible company.... first time I ordered chocolates and flowers and only the chocolates got to the house. When I called to complain they sent only the chocolates AGAIN. When the flowers finally arrived they were half dead. I ordered again and the delivery never got to the location. The customer ser ...

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worst flower arrangement ever!! - flowers ordered for mothers day and not delivered but charged fo
Complaint information
  • Comments: 0
  • Author: Sus136
  • Date: 06.17.2013
06.17.2013
I order flowers for Mother's Day for my mom, she did receive a flower arrange not how ever it wasn't anything like the arrangement I had order on their web site. It literally only had about 4 flowers everything else was greenery. And to make things worst they'd billed me for 2 arrangements. I called ...

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FTD Flowers Order Cancelled but They Still Charged Me
Complaint information
  • Comments: 0
  • Author: MarshalDillon
  • Date: 05.17.2013
05.17.2013
I ordered some flowers through ftd.com on Thursday May 8th for Mother's Day. Within 15- 20 minutes or less, I went online and cancelled the order. The order # FRU 632073. I received a message back stating a customer service rep would call back to discuss the matter, but no one ever called (I have vo ...


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