| Consumer Complaints and Reviews | Black List, Scam Reports

Complaint information
  • Comments: 0
  • Author: North Andove
  • Date: 12.28.2012
My debit card was charged $235.33 and I haven't purchased anything from ecampus. My emails aren't answered and my phone calls are placed on hold. ...
Claims items are in stock, paid for all, refunded what they "can't find," then they ship rest without consent

Complaint information
  • Comments: 0
  • Author: Ripped off Ro
  • Date: 08.24.2012
This company claims to have all items you can order ins stock. You place an order, are charged for all items, believing you will get complete order, only to have the compnay remove parts of your order and give you partial refunds as they cannot fulfill their in stock promise from their third party s ...
Horrible - STAY AWAY

Complaint information
  • Comments: 0
  • Author: Jon
  • Date: 08.9.2012
Placed an order on a Sunday and discovered later that I needed to cancel it because my financial aid wasn't going to be enough to cover the class. I received a reply to the cancel request first thing Monday morning saying it had already shipped out and they couldn't cancel it. Very impressive that t ...

Complaint information
  • Comments: 0
  • Author: David
  • Date: 06.26.2012
I Rented a book from this website. I returned it . 5 Days after returning the book , they charged my checking account for the book. I called them up and questioned them about it , and they said i can get 75 % of my refund back. They were not authorized to make charges to my checking account . This ...
Misleading Internet

Complaint information
  • Comments: 0
  • Author: kelly42
  • Date: 01.23.2012
I bought a book from eCampus which stated it was the ala cart book ( meaning it did not come with disk or study guide) no where did it state it was an unbound copy however that is what they sent to me. contacted their customer service and was told that somewhere in the print it said unspecified bidi ...
excessive fees

Complaint information
  • Comments: 0
  • Author: Robert Surface
  • Date: 10.15.2012
I rented a text book from this company. I was late returning the book and was charged a $150 late fee. The book new only costs $127.00 retail. I have called the company on three occasions. Each time I was told by the customer service people that there was nothing they could do about it. When I asked ...

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