Verizon | Consumer Complaints and Reviews | Black List, Scam Reports


Verizon
Billing

Complaint information
  • Comments: 0
  • Author: hyorti
  • Date: 12.17.2013
12.17.2013
My name is Raffi Varjabedian and I have an account (ending in 9276)with Verizon. I had some international calls between July 25 to August 2 to Yerevan, Armenia. When I got the statement I was charged over $150 for those calls which if I had used a calling card would have cost me $20. I called custom ...

Verizon Wireless
Awful customer service

Complaint information
  • Comments: 0
  • Author: LisaJ
  • Date: 01.11.2014
01.11.2014
Verizon Wireless does not care about their customers. They told my husband when he canceled his service that they would prorate his his bill to only 4 days of service and that didn't hold true. Prior to that, his phone broke so to avoid paying for a new phone the salesman talked him into adding a li ...


verizon wireless
Verizon has bad customer service.

Complaint information
  • Comments: 0
  • Author: gregfitz6
  • Date: 01.5.2014
01.5.2014
2 different Verizon Wireless reps told me they owed me $130.60 they refunded me $7.71 After 10 years this is they way they thank me.  They are a very missleading company.  My recommendation is to stay away there are much cheaper plans and better customer service elsewhere. The agent clearly agrees a ...

Verizon Wireless
Verizon Wireless Tinley Park, IL

Complaint information
  • Comments: 0
  • Author: ccimaroli
  • Date: 01.5.2014
01.5.2014
I had a wonderful experience with the employees at Verizon wireless in Tinley Park. Meg, the employee that helped me the most is very pleasant and extremely helpful!!! It was a pleasure to have her help me and I highly reccomend her to everyone that visits that store! ...

Verizon Wireless
Verizon wireless phone screen protecto

Complaint information
  • Comments: 0
  • Author: Margie417
  • Date: 12.28.2013
12.28.2013
I have been a verizon customer for a few years always had wonderful customer, recently went to a store with the worst customer service I have ever experienced! Employees were very rude, went there to have a screen protector for my phone, bought the screen protectors there and asked if they could ple ...

Verizon Wireless
BAD customer treatment

Complaint information
  • Comments: 0
  • Author: ncolerock
  • Date: 11.28.2013
11.28.2013
10 years ago I switched to Verizon Wireless because they had great deals and great service, but recently they have gone down hill tremendously. So bad in fact I am thinking of giving up the great wireless services for better customer service.Not happy with Verizon at all and come January I am switch ...


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