TruGreen | Consumer Complaints and Reviews | Black List, Scam Reports


TruGreen Chemlawn
Charged me for lawn treatment after cancellation, refuses to credit account

Complaint information
  • Comments: 0
  • Author: JacR01
  • Date: 10.21.2009
10.21.2009
I sold my house at 3950 Clinard Ave, Winston-Salem, NC with the closing occurring in early June 2009.TruGreen performed a lawn treatment at my home in early June as I forgot to cancel my service. However, I did pay for that treatment, and at the time of payment I also contacted your office and reque ...

TruGreen
Poor customer service

Complaint information
  • Comments: 0
  • Author: RickT45
  • Date: 11.21.2009
11.21.2009
In my book customer service is everything. I was called by Tru Green and asked if I'd like a lime treatment on my yard for the winter. I said yes and also told him I was concerned about still having so many weeds in the yard after having their service for 2.5 years now. He told me they would do a se ...


TruGreen
Fail to respond

Complaint information
  • Comments: 0
  • Author: TravD77
  • Date: 11.10.2009
11.10.2009
After having been harassed with phone solicitations, I signed up with their service to improve my lawn. Instead of improvement, it has been virtually destroyed. They fail to respond to problem. ...

TruGreen
Deceptive selling practice

Complaint information
  • Comments: 0
  • Author: TedI67
  • Date: 10.28.2009
10.28.2009
In June a door knocker sold me on TG service to take care of my Crabgrass and Clover. He told me they would take care of it. Having received no noticeable decrease in either ***, I canceled the service. Their guarantee said that they would refund the last bill if I was not happy.I have received seve ...

TruGreen
Billing for un-authorized service

Complaint information
  • Comments: 0
  • Author: aabboud
  • Date: 10.18.2009
10.18.2009
Around March 2009, I purchased/prepaid for a Lawn treatment package through Trugreen. While they were trying to sell me the package they kept on asking me to purchase more treatments, I kept on saying no, and the package would be enough. I do not need more. Today, towards the end of the season, I ge ...

TruGreen
Rip off

Complaint information
  • Comments: 0
  • Author: NasH78
  • Date: 09.6.2009
09.6.2009
Trugreen is a big huge rip off. Although they serviced my lawn they ended up letting chinch bugs, sod web worms and various weeds ruin my lawn. Now it will have to be resodded. The Trugreen in Fruitland Park, Florida is worthless. I called and got a snotty and rude branch manager that said my lawn p ...


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