TruGreen | Consumer Complaints and Reviews | Black List, Scam Reports

Won't let you cancel. Paid for treatments not ordered.

Complaint information
  • Comments: 0
  • Author: supercandy
  • Date: 07.12.2012
Our son had brain surgery last March, so I called Trugreen summer of 2011 to tell them we would have to delay next couple of treatments. Then my husband called in fall 2011 to cancel service stating we could no longer afford the service. However, to our surprise we came home one day this spring 2012 ...

TruGreen in Ft Myers / Cape Coral
Chemlawn Destroyed my lawn

Complaint information
  • Comments: 0
  • Author: Rev. Bush
  • Date: 06.5.2012
The first time tech came out he spilled chemical on lawn. We were told to water it away but it spread and ruined36-40 sq feet of grass turning it completely scorched and brown. They were supposed to come and put plugs, then sod in but no one ever has shown up. This has been going on for a couple mon ...

Cancel Service and Billed

Complaint information
  • Comments: 304
  • Author: justrippedoff
  • Date: 11.6.2012
We used TruGreen lawn service and cancelled by telephone due to total dissatisfaction and the outrageous application price (even though we thought we would give them a try). During the initial call to cancel our service, we were offered a 10 discount to continue service. At that time, it was decline ...

Misinformation & unfair refund policy

Complaint information
  • Comments: 0
  • Author: Begonet
  • Date: 09.23.2012
On 7/12/12 I requested a refund for the unused portion of my prepaid lawn care and tree & shrub care that was made to several credit cards with Trugreen (7980 Kentucky Dr. Florence KY 41042-2915). I told the agent I would prefer a check rather then a credit card reimbursement as one of the credit ca ...

TruGreen Chemlawn
Lying about service

Complaint information
  • Comments: 0
  • Author: unhappy in Niskayuna
  • Date: 08.14.2012
I have used them for the past few years and my lawn has a lot of weeds. I see them come up and put their yellow signs up, but the following week I still have weeds. I call them and I am told they will send someone out to look at it. When you call them back nobody knows who came out. They straight ou ...


Complaint information
  • Comments: 0
  • Author: stocks2210
  • Date: 06.17.2012
Scam. I paid up front for 6 months of lawn service with a free shrub service included if I paid in full. My credit card was charged the full amount including the shrub service. They were to knock on the door. It did not happen. They have had my money for over a month and I cannot get it back. Did th ...

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