Sun Tan City | Consumer Complaints and Reviews | Black List, Scam Reports


Sun Tan City
SUN TAN CITY FRAUD DOESNT 'GIVE YOU TAN.

Complaint information
  • Comments: 0
  • Author: et119
  • Date: 01.14.2014
01.14.2014
6 VISITS LESS TAN THAN WHEN I BEGAN. 12 MINUTES IN BED DOES'NT HEAT UP. WONT REFUND MONEY. TRIED TO GET ME TO MORE EXPENSIVE UP GRADE.DONT TELL YOU THERE ARE UP FRONT FEES. ...

Sun Tan City
Sun Tan City treats there customers horribly

Complaint information
  • Comments: 0
  • Author: sadams88
  • Date: 10.28.2013
10.28.2013
In July of this year I had to cancel my membership at Suntan City due to receiving treatments for my skin. I went into the local Suntan City in London, KY and told them my circumstances and they assured me that was fine and they would cancel my membership. In August, 2013 my bank was deducted for Ju ...


Sun Tan City
HORRIBLE CUSTOMER SERVICE!

Complaint information
  • Comments: 0
  • Author: crmedbery
  • Date: 09.28.2013
09.28.2013
After being treated very rudely by the employee at the Cary, NC location, I called the corporate office on September 4, 2013. I had pre-paid a year and asked for a refund. I was told I would receive my refund in 7-10 days. I was asked for my debit card number and was told it would be deposited back ...

Sun Tan City
Thieves and Horrible Customer Service - Tanning Services

Complaint information
  • Comments: 0
  • Author: suntancityisaweful
  • Date: 07.19.2013
07.19.2013
After being told I could freeze my account and $5.00 being deducted from my checking account each month it never happened and for 3 months they took over $70.00 per month. I was told I would be credited the full amount of the 3 months, but the thieves at their corporate office said they couldn't fin ...

Sun Tan City
I just want my money back... - Tanning memberships

Complaint information
  • Comments: 0
  • Author: jippedcustome
  • Date: 04.17.2013
04.17.2013
I cancelled my membership in October. I signed the cancellation agreement and went on my merry way, not making a copy of the document because I never thought that would be necessary. They "lost" the agreement and I was unknowingly charged over $100 in monthly tanning packages that I never used. I ha ...

Sun Tan City
Horrible customer service

Complaint information
  • Comments: 0
  • Author: jmkinney
  • Date: 04.17.2013
04.17.2013
Horrible customer service!Charged us an extra month after cancelling 1 month in advance. Now it will take at least a month to see if we can get our refund.I would NOT refer anyone here ...


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