Sears | Consumer Complaints and Reviews | Black List, Scam Reports


Sears
Poor Poor Customer Service - 25344723110 refrigerato

Complaint information
  • Comments: 0
  • Author: Traveling
  • Date: 11.28.2013
11.28.2013
I have a 3 year old refrigerator. The compressor has already gone out a year ago and now the relays are gone. I called and had an appointment for a Saturday afternoon 5 weeks ago. It was a no show. I finally had a service tech come on Last Thursday. He said he would be happy to swing by and install ...

sears home repair service
SEARS HOME REPAIR SERVICE

Complaint information
  • Comments: 0
  • Author: KJBKKJ
  • Date: 11.28.2013
11.28.2013
SEARS CUSTOMER SERVICES IS MAJOR FAIL WITH A DIAGNOSTIC FEE OF MORE THAN $100 TO TELL ME THAT MY TV IS BROKEN. NO SHIT SHERLOCK, SO MUCH FOR SOME SERVICE. ...


sears home repair service
sent to Sedgwick Claims, never reimbursed

Complaint information
  • Comments: 0
  • Author: lysalou
  • Date: 11.28.2013
11.28.2013
After a Sears repair tech broke the turn-off valve while fixing my dishwasher, I was told to hire a plumber to fix the leak. When I contacted Sears after that, they told me to pay the plumber and submit the invoice to Sedgwick Claims, who handles reimbursements for Sears. I did both of those things, ...

Sears
washer would not work on agitator cycle; other cycles worked - Frigidaire stackable washer/drye

Complaint information
  • Comments: 0
  • Author: jogman5
  • Date: 11.28.2013
11.28.2013
Bottom Line: I fixed the problem with a piece of electrical tape!We called Sears Service called because washer would not agitate. He ordered a lock lid switch which had to come from Hialeah, Fl. A week later, the part was replaced and washer worked for 5 loads before the same problem surfaced. The t ...

sears home repair service
Refund for repair services not utilized

Complaint information
  • Comments: 0
  • Author: leg17acy
  • Date: 11.28.2013
11.28.2013
On September 26, 2013 a Sears Home Repair technician (ID #0715961) came to our home and evaluated our broken washer. He stated that it would need a drive belt, tub and basket. The tub and basket were covered by an extended warranty. The remaining parts came to $320.93 for which we paid a deposit of ...

sears home repair service
Sears repair refuses to repair damage from shipping in a gas range - Amana gas range

Complaint information
  • Comments: 0
  • Author: aurora44
  • Date: 11.28.2013
11.28.2013
Really terrible experience. I had a new gas range delivered to an apartment I own in July. The tenant did not notice that the broiler door was broken and the frame was twisted until several months later. I have a fully warranty so I called for an appointment which took 1 month to even set up. Then t ...


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