Sears | Consumer Complaints and Reviews | Black List, Scam Reports


Sears
Sears front load washer repaired with rebuilt part, broken again - Sears Kenmore Elite front load washe

Complaint information
  • Comments: 0
  • Author: ddm1990
  • Date: 12.28.2013
12.28.2013
Had my front load washer for about three years. One day it would finish a load and the light would stay on and the front control panel went blank. I had to unplug it to "reset" it after every load. I called Sears and they set an appointment to have it fixed. It took over a week for the repairman to ...

Sears Home Improvment
Sears: Need to get our warranty taken care of - Siding Repair/Sofifit Repai

Complaint information
  • Comments: 0
  • Author: mlevine108
  • Date: 12.28.2013
12.28.2013
I have so much to say about Sears it would take to much space on this site. Have been trying to get Sears to do a repair job on sofifit they installed. We had extensive work over $23,000.00, and the worst customer svc we have ever encountered. For four months we have been trying to get the issue tak ...


Sears
Tool Department help at Brookfield Square Mall Sears - Craftsman hydraulic jack

Complaint information
  • Comments: 0
  • Author: mousesd319
  • Date: 12.28.2013
12.28.2013
I want to give a big THANK YOU to Bill in the tools department! He saw I needed help lifting a heavy hydraulic jack into my cart. He got it into my cart, processed my purchase and helped me get it into my car with the best attitude :) His nametag said "in training" so I do not know his last name, bu ...

Sears
Kenmore refrigerator - Sears Kenmore Refrigerato

Complaint information
  • Comments: 0
  • Author: achthomas
  • Date: 12.28.2013
12.28.2013
My refrigerator stopped working after just 2 1/2 years. I contacted Sears repair and they could send a repair person out 4 days later, and I'd have to take off work to accommodate it. Their cost was $280, or $85 for the home visit to be applied to the cost of the repair.I called a local repair perso ...

sears home services
BE AWARE OF FRAUD !!! - humidistat

Complaint information
  • Comments: 0
  • Author: vojtech
  • Date: 12.28.2013
12.28.2013
Sears Home Services person came to my house to sign a contract to install humidifier. He also took a credit card number to be charged after the service was completed. Two days later the same agent informed me that the company was in receivership and the contract will not be fulfilled.They still char ...

Sears Home improvement
Sears employee never keep appointments - Sherman J. & Jeanette A Brown job #16420031B

Complaint information
  • Comments: 0
  • Author: Allease24
  • Date: 12.28.2013
12.28.2013
Sears need to hire better customer service reps & sales person. I am requesting a refund of $5000 back to citibank credit card ...


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