Sears | Consumer Complaints and Reviews | Black List, Scam Reports


sears home repair service
Sears home repair unreliable. - Kenmore Drye

Complaint information
  • Comments: 0
  • Author: morgens
  • Date: 01.10.2014
01.10.2014
I scheduled a service call for my kenmore dryer through Sears Home Services in Chicago. About 2 hours into my four hour window, I received an automated call telling me that the technician would be late, no time specified. When I called about an hour later, they told me it would be 2-4 hours after th ...

Sears
Sears did not deliver - Mattress Set

Complaint information
  • Comments: 0
  • Author: emmysnanny
  • Date: 01.9.2014
01.9.2014
I helped my parents purchase a mattress set on 12-26-13, to be delivered on 1-6-14, The weather was bad and they couldn't deliver on 1-6, said they would deliver on 1-7, didn't happen, then they said 1-11-13, didn't happen then either, said they lost the mattress set in the warehouse, and wanted to ...


Sears
Bad experience with Sears Repairs - washing machine

Complaint information
  • Comments: 0
  • Author: jvh24
  • Date: 01.9.2014
01.9.2014
I have used Sears several times in the past, but this last time has been a nightmare.They missed 2 appointments and they ordered the the wrong part.It is very difficult working with them over the phone.They did finally offer me a small refund, but It has been 3 months and I am still waiting for the ...

Sears Home improvement
Sears Siding - Siding installation

Complaint information
  • Comments: 0
  • Author: samyhilton
  • Date: 01.6.2014
01.6.2014
I'm very upset.?I weren?t reading the contract because it was in your laptop and not printed. ( I was getting the information from you)?When you were leaving I asked you if you have the house tops in scallops/gables and you said that you didn?t include that because you forgot but you will added late ...

sears home services
Sears broken dishwasher and NO CALL NO SHOW technician - samsung

Complaint information
  • Comments: 0
  • Author: slmccrossin
  • Date: 12.31.2013
12.31.2013
My Samsung dishwasher gave off an "OE" error and would no longer run. I purchased the item from Sears in July of 2012 for about $1,000 out the door. I called Sears and my service appointment was scheduled for 8:00am to 12:00pm on 12/31/13. The item was no longer under warranty. I called Sears all da ...

sears blue service crew
Sears dryer repair - again and again - Kenmore electric drye

Complaint information
  • Comments: 0
  • Author: spavinaw
  • Date: 12.31.2013
12.31.2013
My dryer stopped blowing heat, and I got an appointment for the next day Friday between 1-5. At 5 I called and was told he's coming, don't worry - no apology. He showed up around 5:30 and fixed the dryer. On Sunday, a day and a half later, no heat again. I got an appointment for the next day, Monday ...


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