Sears | Consumer Complaints and Reviews | Black List, Scam Reports


Sears
Sears washing machine warranty madness - Kenmore Washe

Complaint information
  • Comments: 0
  • Author: jamesjcog
  • Date: 11.28.2013
11.28.2013
We bought a Kenmore washing machine from Sears about 18 months ago for about $500. My wife bought the Warranty package from Sears, as she relies on the machine every day.The machine started to get noisy a couple of months ago. We called. Service visit scheduled. The technician visited, said it neede ...

sears home repair service
Washer Leaking and has black streaks on clothes - LG Front Load Washe

Complaint information
  • Comments: 0
  • Author: Karenr17820
  • Date: 11.28.2013
11.28.2013
DO NOT WASTE your money buying anything from Sears - or buying their bogus home repair service. It is a joke. When you have an issue they try and explain to you over the phone why it is not something they will come out for - they basically tell you its your problem and you need to know what to do to ...


Sears Appliance Re
Kenmore Dryer stackable unit - dryer not working AGAIN! - Kenmore washer/dryer stackable

Complaint information
  • Comments: 0
  • Author: valentilm
  • Date: 11.28.2013
11.28.2013
I have a Master Service Plan for my stackable unit. I had an appointment scheduled on Nov 22 (two weeks after you had repaired the same appliance) and because the phone wasn't answered you cancelled the appointment! Sometimes people need to use the bathroom, you know. Then as I call to try and get t ...

sears home repair service
Sears Repair Protection Agreement

Complaint information
  • Comments: 0
  • Author: Snarf
  • Date: 11.28.2013
11.28.2013
I paid $135.35 for a Repair Protection Agreement for my gas grill. I called for service, and was told a tech would be there on Oct. 10 between 8 and noon. I stayed home but nobody turned up, I kept waiting and a tech came to the house at 2 pm, claimed he didn't know what time he had been supposed to ...

Sears
False price matching/liars - Whirlpool, GE refrigerator and electric range

Complaint information
  • Comments: 0
  • Author: Octavis
  • Date: 11.28.2013
11.28.2013
To make a long story short was told by Sears employee in the appliance department that they would price match Home Depots price on appliances. Applied for a Sears credit card once approved the employee wouldn't price match washer & dryer. They also wouldn't price match the refrigerator or the electr ...

sears home services
Useless technicians and maddening customer service (or lack there of) - Electrolux appliances - Junk, junk, junk!!!!

Complaint information
  • Comments: 0
  • Author: JessicaNeverUseSears
  • Date: 11.28.2013
11.28.2013
In the last 6 weeks my refrigerator and dishwasher needed repair and I called Sears home service to honor the warrantee I purchased in 2009. It took 4 visits to repair the refrigerator including 1 visit where the technician disconnected the control panel and thus shut the power off and ruined ALL th ...


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