Sears | Consumer Complaints and Reviews | Black List, Scam Reports


Sears
What is good about? - customer service

Complaint information
  • Comments: 0
  • Author: mwc
  • Date: 02.1.2014
02.1.2014
Any time that I have had to work with anybody other than the sales staff. I have been left with a truly bad taste in my mouth. They are rude and condescending. They will always shift the blame on to thing else. They never take ownership of there bad management ...

Sears, Bel-Aire Mall, Mobile AL
Ordering - Appliance department: stove

Complaint information
  • Comments: 0
  • Author: abeck
  • Date: 01.31.2014
01.31.2014
It's no wonder Sears is going under. Incompetence, lack of customer concern, pass the buck...these are the mottos of current Sears employees at Bel-Aire Mall and at customer service. We made nine phone calls by the time we gave up over a 3-day period. In fact, I think that is Sears' goal: to frustra ...


sears home services
Sears repair Tech never showed up,very unprofessional

Complaint information
  • Comments: 0
  • Author: Teresalife
  • Date: 01.30.2014
01.30.2014
Sears repair service , I made an appointment for a Sears Tech to come repair our washing machine . They gave a time window for the tech to be here ( 8 am - 5 pm) . I wasted my whole day waiting for the Tech to show up and not even a phone call! I called customer service every hour after 5 since he d ...

sears home repair service
Sears broken washe

Complaint information
  • Comments: 0
  • Author: lgromen
  • Date: 01.29.2014
01.29.2014
I purchased a Kenmore washer in November 2013. It broke Jan 29. Called 800 number and was told it could be fixed on Feb 27! called dealer where purchased and told Icould get new one for a charge of $70! I will get charged to get a replacement for a four month old washer. They suggested I purchase a ...

sears home repair service
GE Dryer not working!

Complaint information
  • Comments: 0
  • Author: mercigelle
  • Date: 01.29.2014
01.29.2014
SEARS !!!Worst extended warranty policy ever!! Called and booked the next available appointment 3 weeks out ridulous . On the scheduled service date No one showed up . service tech did not bother to call or leave a note. Now i have to start all over again and wait once again to have a new appointmen ...

sears home repair service
Ayyad - Drye

Complaint information
  • Comments: 0
  • Author: ayyad
  • Date: 01.29.2014
01.29.2014
Sears home repair is the worst service ever. Weve been dealing with this ridiculous dept since July. Our dryer broke down we called sears to come check it out the tech then told us that the motor was out and it was still covered under Samsungs 5 year part warranty so we would only pay for the repair ...


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